Unable to run with nVidia GPU. Predator G9-591

SooFany
SooFany Member Posts: 6

Tinkerer

edited November 2023 in 2018 Archives
Hi,

I have had this problem for almost a year now, and always found a workaround for apps but now I really want to fix it. My laptop is Predator G9-591 on Windows 10 Pro (64-bit). I have 2 GPU's: Intel(R) HD Graphics 530 and NVIDIA GeForce GTX 970M. I am new to forums, so if I have to provide any other information, please let me know.

The problem is my option to run with other GPU in the context menu is greyed out ( http://prntscr.com/l16r0a ). If I try to change anything from the nVidia Control Panel, it is greyed out as well ( http://prntscr.com/l16rz7 ). Anytime I run a game with integrated graphics it either loads music and no visual or just crashes.

What I've tried so far:
- Clean installation of the latest driver with GeForce Experience
- Uninstalling with DDU and installing driver version 385.69 (my current one)
- Reinstalling Windows
- Trying to use nVidia Profile Inspector but couldn't find a profile of the needed game (Magic the Gathering: Arena)
- Tried to turn off my integrated GPU from BIOS (no luck)

What workarounds worked when other games forced using integrated graphics:
- In steam, launching the game with OpenGL (if the option is there)
- Updating or rolling back drivers
- Manually disabling the integrated GPU from Device Manager

The latter solution helps with Magic the Gathering: Arena (the game starts and runs as it should) but I do not want to do this every time I want to launch the game. So please, someone, help me with this problem. I will be eternally grateful for solving this and I am tired from reading solutions which do not help my situation. The only reason I left this problem untouched for so long because I've always tried so many things that I probably forgot to mention above and it never worked for me.

Thanks in advance.

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    edited October 2018
    Did you put the computer into high performance power options? have you tried updating the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • SooFany
    SooFany Member Posts: 6

    Tinkerer

    Did you put the computer into high performance power options? have you tried updating the bios?
    Нi, my laptop is always on high performance, but I never checked the advanced power options. No, I did not try to update BIOS. In fact, I don't know how to do it, so I'll google and see if I can find something about it.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    edited October 2018
    Eu tentaria desabilitar a placa de vídeo intel no gerenciador de dispositivos e selecionar a opção de alto desempenho nas configurações da placa de vídeo nvidia aqui para ver se desabilitando esta opção:

    Translation:
    I would try disabling the intel video card in the device manager and selecting the high performance option in the nvidia video card settings here to see if disabling this option:

    [Post edited to translate the content -Acer-Manny]


    I do not recommend a bios update for now, as I do not think this will solve the problem! But if you are trying to update the bios, download the correct version for your model and take some care like:
    charge the battery completely; leave the notebook connected to power; unplug all peripherals from usb ports; uninstall antivirus; pause the windows updates and disable the wifi as a precaution!


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SooFany
    SooFany Member Posts: 6

    Tinkerer

    Thank you for your quick reply. Just came back home and tried what you said and no luck. If there are no other solutions then I will try to update BIOS because maybe then I will be able to force use Nvidia GPU from there.
  • Make sure downloading this driver solves the problem: https://www.nvidia.com/download/driverResults.aspx/138340/en-us
    Then select custom all and run a clean installation!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SooFany
    SooFany Member Posts: 6

    Tinkerer

    This is what I did to partially fix my problem: 

    1) Disconnected from the Wifi
    2) Run > Msconfig > Boot(tab) > Boot Option> SAFE BOOT
    3) Used DDU to clean both Nvidia and Intel drivers + reboot
    4) Installed Intel VGA 4352 + Reboot
    5) Installed NVIDIA VGA 359.00 + Reboot
    6) Connected to my Wifi

    Magic the gathering: Arena starts as it should but with black vertical stripes (it fixes itself once I do something in the game though). However, I still cannot change my preferred GPU because it remained greyed out for me. Furthermore, "Mad Max" does not want to start now... All it does is launching -> black screen -> closing without any error notification.

    Tried Nvidia Optimus GPU State Viewer to check whether it works as intended but it keeps flickering On/Idle, so I guess the game does not require it, and my problem was with my Intel drivers (this is the behaviour for Magic The Gathering: Arena).

    Now I am really thinking to update my BIOS because mine is outdated (1.11 but I have 1.14 available). 
  • <br class="Apple-interchange-newline"><div></div>
    438/5000
    Right! Ideally you should first uninstall and delete the intel and nvidia video drivers!Then download the most current versions available for your model and test! I still think this option is locked in regedit! Your video card is compatible with optimus technology!
    Look this: https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-force-your-laptop-to-Run-with-Graphics-Processor-vs-the-default-Integrated-Graphics-for-InfraWorks.html
    Has the netframeworks 3.5 program been installed on notebookw? Some programs and drivers require this program to work properly:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SooFany
    SooFany Member Posts: 6

    Tinkerer

    Just checked what you were showing and yes I have all of them (.NET 3.5, .NET 4.7 and WCF) enabled. I am not good with registry editor so I need guidance in order to look for something there.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    edited October 2018
    Right! Make sure the nvidia icon appears next to the clock! If it appears click the right button and see what options are enabled and post a photo!This user has a problem similar to yours: https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y570-NVidia-555M-Cannot-change-global-settings-or-set-any/td-p/602255
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)