Ghost passwords

PC_Confused
PC_Confused Member Posts: 21 Networker
edited March 1 in 2018 Archives
  I purchased that TC-280, when my Dell was dying.  I think the thought of that Acer replacing my Dell got the Dell new life because it started working again.  Well the Dell didn't last much longer and I broke out the Acer I bought and started removing files.  As I mentioned in an earlier post, I went into settings, to see if I could get two monitors to work (VGA or DVI).  I could not get both monitors to work.  Within the last few days, when I start my PC, I noticed I have to enter my Microsoft account password, to get logged in.  From reading a recent post, I thought I would go into settings again, to see what my BIOS settings were.  Now I find I also have to enter a password, to get into settings.  I've tried all of the Acer passwords I have written down, but no luck.
 Question:  Did Acer or Microsoft create and install passwords during one of the upgrades?  I don't remember setting up either of these passwords!  Now after reading a few other posts, to find a way of removing those passwords, I find I have to go to or send the PC, to an Acer repair center and pay them to remove the password.  Could this just be another money maker for Acer? 

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    You can hit a photo! Because I never saw wires under the cmos jumper!
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                                                     egydiocoelho Trailblazer
     
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Answers

  • Try this:
    a) Remove the rtc battery
    b) Move this jumper and do the following:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • PC_Confused
    PC_Confused Member Posts: 21 Networker
    I did as suggested but when I was removing the 1-2 jumper to 2-3, a black and a white wire popped off what looks like a chip. The two wires were not soldered, it looked like they just snapped in. I'm having trouble snapping them back in. Can you tell what those wires are for?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    You can hit a photo! Because I never saw wires under the cmos jumper!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • PC_Confused
    PC_Confused Member Posts: 21 Networker
    I didn't mean to mislead you.  When I tried to pull the jumper off post 1 & 2, those black and white wires just popped off that item (chip?).  The wires are not soldered on, they are hard to get snapped back on.  Just to get to that Jumper, I guess I hit the wires and they popped off.   Anyhow I have removed that settings password.    Thank you again.
  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    Those are the WiFi antennas.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • According to this photo, the wires are in the correct position!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)