Should I return a 2nd unit?

13

Answers

  • SatansTheory
    SatansTheory Member Posts: 92 Enthusiast WiFi Icon
    here is a extreme one.
  • SatansTheory
    SatansTheory Member Posts: 92 Enthusiast WiFi Icon
    Queen6 said:
    SatansTheory said:
    Queen6 said:
    SatansTheory said:
    I also purchased a $350 SSD Drive for it and 32gb of ram for it as well that are out of the return window. So that's about 500 that i would be out.

    OK let's work with what you've got.  First need to get the system stable, set the undervolt to -100mV both CPU Core & cache, run the same applications/games etc. see if it locks up or not.

    You can verify Windows if you want as follows:

    Check for corrupt system files by opening the Command  Prompt (under Administrator) type sfc /scannow  This will search and fix some errors if uncorrectable the system will advise. 

    The Deployment Image Servicing and Management (DISM) tool can repair deeper issues, however you will need a decent connection and the Windows Update client must be functional. 

    Quick check - Command  Prompt (under Administrator) type: DISM /Online /Cleanup-image /CheckHealth
    Deeper Scan - Command  Prompt (under Administrator) type: DISM /Online /Cleanup-image /ScanHealth
    Will Repair & modify any errors - Command Prompt (under Administrator) type: DISM /Online /Cleanup-image /RestoreHealth

    Some commands will take time to execute so you need to exercise patience.

    Q-6
    No corrupted files 

    Good start, reduce the undervolt to the point of stability.  Personally I'll back off another 10% to ensure stability; -100mV, -150mV makes a difference 5 or 10 mV very less.

    Q-6
    The odd thing why i stuck with this unit over the other unit when i ordered a replacement was this unit ran cooler at the time under a stress test. Its like the thermal paste got worse with time.  Ill see if i can find a original stress test i ran
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    SatansTheory said:The odd thing why i stuck with this unit over the other unit when i ordered a replacement was this unit ran cooler at the time under a stress test. Its like the thermal paste got worse with time.  Ill see if i can find a original stress test i ran
    Thermal paste don't deteriorate this bad this soon. I have multiple laptops sitting at home that are a few years old and still with the original paste. I never re-pasted any of them. If this ran cooler before, like a couple weeks before, and not now... something else is wrong.

    Can you please open your windows services, and take a screenshot/list of all services that are "running".
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  • SatansTheory
    SatansTheory Member Posts: 92 Enthusiast WiFi Icon
    I lowerd some of the OC and it seems to be running alot cooler. The only thing changed is the location i went from my living room to my bedroom and its not even hitting 75c
  • Goldark
    Goldark Member Posts: 16 Troubleshooter
    Shouldn't the Speed Shift and Set Multiplier boxes be checked in your Throttlestop app?  If you don't set the multiplier, won't it exceed your cap and push you deep into Turbo?  I'm just spitballing.
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    Goldark said:
    Shouldn't the Speed Shift and Set Multiplier boxes be checked in your Throttlestop app?  If you don't set the multiplier, won't it exceed your cap and push you deep into Turbo?  I'm just spitballing.
    Nah, not really.


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  • SatansTheory
    SatansTheory Member Posts: 92 Enthusiast WiFi Icon
    Should I just send it in for repair and hopefully they will put good paste on it 
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    That would put you past your return window... as long as you are fine with this, you could take the risk.
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  • angomy
    angomy Member Posts: 48 Die Hard WiFi Icon
    SatansTheory said:
    sri369 said:
    SatansTheory said:
    I should have stuck with my original one It seemed steady at 88ish under full load. But i got 2 hard locks where i had to take off the back of the laptop. I wish i could contact Acer and they would send me one that was made sure to have good thermal paste on it. If i take it to a Computer repair shop and have them repaste it would i loose my warranty?
    Yes... you would void warranty, if you opened and did this yourself. You could try asking if they would apply the re-paste for you at a local center while you waited.
    There is no local stores near me at all. I live in rural PA about 3 hours from a Major City like Pittsburgh.
    Someone may have said something similar, but is the St. Davids Microcenter not close to you?  I bought my Predator from one and they have a store in PA.
  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    SatansTheory said:
    I lowerd some of the OC and it seems to be running alot cooler. The only thing changed is the location i went from my living room to my bedroom and its not even hitting 75c 

    I can see that you have reduced the Turbo Ratio Limits by a factor of 2 with -125mV undervolt, this will have a big impact, as the closer to maximum turbo frequency the CPU is the power draw is exponentially higher with associated heating.  This may be your best set up with this notebook on the CPU side.

    Reset the Intel GPU to default as it has no impact here as the G9-793 only uses the Nvidia GPU.

    Q-6
  • SatansTheory
    SatansTheory Member Posts: 92 Enthusiast WiFi Icon
    They emailed me back with 3 options 
    1. Over night me a new unit
    2. Keep the same unit with 30% off
    3. Full Refund 

    Only issue I have with a refund is I have a $350 ssd drive and $200 worth of laptop memory I bought with It along with a $75 bag that it would fit in .they are all outside the return window 
  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    I'd opt for the 30% off then have the CPU/GPU repasted with quality TIM, likely work out to be a great deal.  Refund; the bag and SSD you can repurpose, the RAM not so much as it's generally better to have matched pairs.

    Q-6
  • SatansTheory
    SatansTheory Member Posts: 92 Enthusiast WiFi Icon
    Well if I keep it and take the 30% I can keep the ssd and ram and bag since I will need It .but would have to send it in to be repsted for 2 weeks 
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    SatansTheory said:
    Well if I keep it and take the 30% I can keep the ssd and ram and bag since I will need It .but would have to send it in to be repsted for 2 weeks 
    SSD, RAM and bag can be repurposed. It would be a nice deal at 30% off... but then the associated repasting and such... it would totally your call here. Instead of waiting for 2 weeks, it might actually work out to take a day's trip and get it done while you are there (after talking to them prior and setting up an appointment).
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  • SatansTheory
    SatansTheory Member Posts: 92 Enthusiast WiFi Icon
    Ya im not sure how that works if i am allowed to drive there i am more than willing to do so my cousin lives in the area then i can probably bring my own thermal paste or buy some there. So they dont put cheap ***** on it and run a stress test while i am there to make sure the issue is corrected. I am making sure they will credit my card and not just a credit on amazon first. but i think thats the route i am going to take.
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    SatansTheory said:
    Ya im not sure how that works if i am allowed to drive there i am more than willing to do so my cousin lives in the area then i can probably bring my own thermal paste or buy some there. So they dont put cheap ***** on it and run a stress test while i am there to make sure the issue is corrected. I am making sure they will credit my card and not just a credit on amazon first. but i think thats the route i am going to take.
    Personally, I would recommend what you just said - wait until our credit card is issued a refund. And then get it done personally.
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  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    Acer will replace the same paste as that's the process their techs/representatives must follow.  Better to take it to a competent local shop with the thermal paste you want to be applied.

    30% is a nice reduction, allows you to stick to your original plan, although the new 8th Gen hex core CPU's are more performant the quad core i7 7700HQ remains to be more than capable for the vast majority or people.

    TBH as long as the notebook is stable does what you want it to at a reasonable temperature I'd be inclined to leave it as it is.  You can create a profile in ThrottleStop with undervolt and reduced Turbo Ratio Limits, if averaging 75C is a good as it's likely to get with the Predator 17 without undervolting the GPU.

    Q-6  
  • SatansTheory
    SatansTheory Member Posts: 92 Enthusiast WiFi Icon
    Well they gave me a Amazon credit so I just ordered a Rift with the money . Any idea of.how well they run Occulus Rift? 
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    SatansTheory said:
    Well they gave me a Amazon credit so I just ordered a Rift with the money . Any idea of.how well they run Occulus Rift? 
    Anything with 1060 and up should support VR.
    https://www.geforce.com/hardware/technology/vr/supported-gpus

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  • SatansTheory
    SatansTheory Member Posts: 92 Enthusiast WiFi Icon
    sri369 said:
    SatansTheory said:
    Well they gave me a Amazon credit so I just ordered a Rift with the money . Any idea of.how well they run Occulus Rift? 
    Anything with 1060 and up should support VR.
    https://www.geforce.com/hardware/technology/vr/supported-gpus

    Yes i know i just wanted to see if anyone tested it.

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