Acer Predator helios 300 G3-572 gaming laptop crashes games unexpectedly

ASTROCK
ASTROCK Member Posts: 2 New User
edited November 2023 in 2018 Archives
Recently i brought the Acer predator helios 300 G3-572 gaming laptop which is giving me a serious problem.
I was playing Assassins creed origins and the game unexpectedly crashed without any error messages.
I didnt have this problem for the first few weeks when i brought the laptop.
The game ran smoothly without any lag, or crashes, but recently the game is crashing within 2 min of starting the game.
I have heard the same problem from a friend of mine who has the same laptop.
Im pretty sure that this particular problem is specific to acer predator laptops.
Im not able to fix this problem.

The temperatures are pretty normal while gaming
CPU ranges around 75-80 degree celcius
GPU ranges around 65-70 degree celcius

Model number- G3-572
Part number- NH.Q2CSI.008 / NH.Q2CSI.001
CPU- Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
GPU- Nvidia GeForce GTX 1050 Ti
OS- Windows 10

Answers

  • ASTROCK
    ASTROCK Member Posts: 2 New User
    ASTROCK said:
    Recently i brought the Acer predator helios 300 G3-572 gaming laptop which is giving me a serious problem.
    I was playing Assassins creed origins and the game unexpectedly crashed without any error messages.
    I didnt have this problem for the first few weeks when i brought the laptop.
    The game ran smoothly without any lag, or crashes, but recently the game is crashing within 2 min of starting the game.
    I have heard the same problem from a friend of mine who has the same laptop.
    Im pretty sure that this particular problem is specific to acer predator laptops.
    Im not able to fix this problem.

    The temperatures are pretty normal while gaming
    CPU ranges around 75-80 degree celcius
    GPU ranges around 65-70 degree celcius

    Model number- G3-572
    Part number- NH.Q2CSI.008 / NH.Q2CSI.001
    CPU- Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
    GPU- Nvidia GeForce GTX 1050 Ti
    OS- Windows 10
    If anybody else had the same problem and found the solution kindly share.
  • Ralphvamz
    Ralphvamz Member Posts: 9

    Tinkerer

    I have the same issue, i have the helios 300 g3 with gtx1060... and it is only the ACO that crashes in my list of games. 
  • sri369
    sri369 ACE Posts: 2,821 Pathfinder
    I faced this issue on mine when playing Ghost Recon Wildlands... laptop screen would go black and not respond from there. I was able to resolve this by installing Windows 7. With windows 10, no matter what i did, it didn't seem to help much.

    Update: I installed a Microsoft site downloaded Windows 10, instead of Acer bundled one. And since then no black screen when playing Ghost Recon wildlands. ***touchwood***
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