...Just another overly curious guy.Most Games Crashing on Predator Helios 300 G3-572
Sushant_
Member Posts: 73 Devotee 
I have a G3-572 which has
FIFA 15 runs perfectly.
Need For Speed Most Wanted 2 runs perfectly as well.
CS GO runs without crashing too. All low graphics demanding games run, without a question.
I've tried everything:
- i5 7th gen Processor
- 4 GB Nvidia 1050Ti Graphics
- 8 GB RAM
- GTA 5
- Assassin's Creed Origins
- Assassin's Creed Syndicate
- FIFA 18
- (Ocasionally) Watchdogs
- Batman Arkham Knight
FIFA 15 runs perfectly.
Need For Speed Most Wanted 2 runs perfectly as well.
CS GO runs without crashing too. All low graphics demanding games run, without a question.
I've tried everything:
- Re-installing
- Undervolting by 0.1mV (I assumed the crashes happened because of the Overheating)
- Updating Drivers
- Updating BIOS
- Predator Sense: MAX fan speed and GPU Overclocking to Turbo
...Just another overly curious guy.0
Best Answers
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Update to the newest driver 391.35, which is reported to be more stable than 390.77. Also download the Intel HD driver available from Acer's driver page.
EDIT: In windows search type 'device installation settings' and hit enter, then select NO and save change before updating the Intel driver.
Always post the following characterisitcs of the device:
-Model number
-Part number(not required, but helpful)
-CPU
-GPU-Operating systemHelios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!0 -
Glad you got it working. The simplest way to fix problems is to Reset Windows, but it requires setting up the whole laptop and reinstalling drivers/programs/games. However, this a pretty much 100% way to test if the problem is software or hardware related.Sushant_ said:UPDATE
Thanks for all your suggestions, guys! The problem, as pointed out by @ven98, @Skelomorph, and many others, was about corrupt drivers.
After I reset my PC to it's factory settings and updated the drivers, I now see why this laptop is a gaming beast! Amazing performances, no lag, but a little too hot on heavy games. (CPU: ~75C to ~86C and GPU: less than 75C at all times)
My suggestion to anybody facing game crashes is:- Update the drivers
- Install the support softwares like DirectX and Visual C++ Redistributable
- Undervolt your CPU if too hot
- Re-install games
- If all else fails, then get external help.
Skelo0
Answers
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I think you need to double your DDR4. Go to crucial dot com for recommendations. Jack E/NJ
Jack E/NJ
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You've got to be kidding me. 8 gigs can run those games. I know upgrading the hardware is a solution, but that's not why I'm asking it here. Do you have anything else?JackE said:I think you need to double your DDR4. Go to crucial dot com for recommendations. Jack E/NJ ...Just another overly curious guy.0 -
No. Except make sure your power settings are set for high performance and your system is plugged in. Jack E/NJ
Jack E/NJ
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I would suggest you to try running these games without the GPU overclocked. Predator Sense increases the clock speeds of core and memory only without increasing the voltage or power limit. If you weren't lucky with the silicon lottery, it is possible that the GPU or VRAM can't take these clock speeds when overclocked with the stock voltages.Always post the following characterisitcs of the device:
-Model number
-Part number(not required, but helpful)
-CPU
-GPU-Operating systemHelios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!0 -
I usually don't overclock my GPU. I play at normal clock speeds.ven98 said:I would suggest you to try running these games without the GPU overclocked. Predator Sense increases the clock speeds of core and memory only without increasing the voltage or power limit. If you weren't lucky with the silicon lottery, it is possible that the GPU or VRAM can't take these clock speeds when overclocked with the stock voltages.
Even in cases where I do decide to overclock, the result is the same. Crashes.
Should I reset the OS? ...Just another overly curious guy.0 -
I also get this error message when games crash, saying my Display driver Failed to start. ...Just another overly curious guy.0 -
What version of the nvidia driver are you using?Always post the following characterisitcs of the device:
-Model number
-Part number(not required, but helpful)
-CPU
-GPU-Operating systemHelios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!0 -
I also get this error ocaisionally ...Just another overly curious guy.0 -
This error was after the crash of Assassin's Creed Syndicate ...Just another overly curious guy.0 -
Update to the newest driver 391.35, which is reported to be more stable than 390.77. Also download the Intel HD driver available from Acer's driver page.
EDIT: In windows search type 'device installation settings' and hit enter, then select NO and save change before updating the Intel driver.
Always post the following characterisitcs of the device:
-Model number
-Part number(not required, but helpful)
-CPU
-GPU-Operating systemHelios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!0 -
I'll try updating the drivers. Meanwhile, can you figure out what those error messages mean? ...Just another overly curious guy.0 -
I don't see the Intel HD driver listed on Acer's driver pageven98 said:Update to the newest driver 391.35, which is reported to be more stable than 390.77. Also download the Intel HD driver available from Acer's driver page.
EDIT: In windows search type 'device installation settings' and hit enter, then select NO and save change before updating the Intel driver. ...Just another overly curious guy.0 -
That is the driver. I don't know what this error message means, but it is probably related to a driver that doesn't function well with the game.
Always post the following characterisitcs of the device:
-Model number
-Part number(not required, but helpful)
-CPU
-GPU-Operating systemHelios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!1 -
Apparently nobody knows about those errors. Almost as if my laptop is spooky
...Just another overly curious guy.0 -
are you using cracked version of games???? because some games give me that kind of error too and also check the temperatures or post a snapshot while gaming ....0
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I suggest that you also google "the memory could not be read" with the quotes. Ending RAM consuming-processes that aren't being used and increasing vm on your SSD might help if you don't wanna spring for more RAM. Jack E/NJ
Jack E/NJ
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The CPU temperaures go upto 65C-75C, and very rarely upto 80C. Never seen them go any higher than that.asad814 said:are you using cracked version of games???? because some games give me that kind of error too and also check the temperatures or post a snapshot while gaming ....
The GPU temperatures range between 50C-70C ...Just another overly curious guy.0 -
A youtube video suggested to run the command "sfc /scannow" and claimed it'll fix the errors. Will check if it works and let you knowJackE said:I suggest that you also google "the memory could not be read" with the quotes. Ending RAM consuming-processes that aren't being used and increasing vm on your SSD might help if you don't wanna spring for more RAM. Jack E/NJ ...Just another overly curious guy.0
