USB 3.1 Reversible Type C connector does not work

darko150
darko150 Member Posts: 4 New User
edited July 2023 in 2018 Archives
I have Acer Aspire5 A515-41G-1672  laptop and the USB 3.1 ports do not work. I have upgrade bios and drivers, still nothing. I have tried three different devices with three diferent adapters usb C to usb A, and neither works. It looks like there's no power at the Usb C port, not even in BIOS. I've tried some tips I found on the internet without success. I do not see the driver for usb 3.1 in Device Manager. Only for usb 3.0
What can I try more?

Answers

  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    >>>I have tried three different devices>>>

    What are the 3 devices that you have tried --- mfr names, models & numbers. Thanks. Jack E/NJ

    Jack E/NJ

  • darko150
    darko150 Member Posts: 4 New User
    edited January 2018
    Mobile phone Xiaomi Redmi Note 4, external hard disk WD usb 3.0, external hard disk Samsung usb 2.0, few usb sticks usb 2.0.
    I have cable UsbC male to UsbAmicro male, adapter UsbA micro female to usbC male, and adapter usbA 3.0 female to usbC male. Whatever I plugging, in any combination, there is no sign. No Led light on cellphone, no Led on hard drive, no Led on stick ...

  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Devices without 3.1 certification may not be compatible with either the A or B port. Jack E/NJ

    Jack E/NJ

  • darko150
    darko150 Member Posts: 4 New User
    Everywhere it says that the Usb C type backwards is compatible with Usb 3.0 and 2.0...
  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Yeah, I know. Except for the ACER specsheet below. At this point, I can only suggest trying to get your hands on a certified 3.1 device to test the ports. Jack E/NJ



    Jack E/NJ

  • darko150
    darko150 Member Posts: 4 New User
    What is the purpose of such a Usb C port? Which devices it serves?
  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Its main purpose is to take advantage of higher speeds available from 3.1 devices. Its secondary or maybe even teriary purpose is to be backward compatible with slower devices --- some of which may or may not be compatible.  I think this is why the slower ports are also there.  Jack E/NJ

    Jack E/NJ