Aspire E15 E5-575G fails to update bios
I've tried using all the bios updates from acer for my model. After it restarts to start the update I get this screen:
I haven't found anyone else with this issue.
Answers
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can you post a screenshot of msinfo:
windows logo key + r
type
msinfo32
screenshot must have model and BIOS version
I'm not an Acer employee.0 -
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ok, i think the issue is...legacy mode.
BIOS must be in UEFI mode to be updated but if you switch it, you need to re-install windows OS.(that i suggest, since UEFI is way more secure from viruses attack.)
I'm not an Acer employee.0 -
I would be in UEFI mode if windows would install in UEFI mode... Windows gives this error "An unexpected I/O error has occurred" with the error code 0xc00000e9." everytime I try to install on uefi mode. I used usb and disk, neither worked which led me to try updating the bios. However the acer bios update only works on windows and I cant just flash the bios update from usb. So I'm stuck in this loop of needing something I cant get.
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can be something related to the SSD/HDD (some mentioned a bad SATA cable), for sure it's an hardware issue.
I'm not an Acer employee.0
