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Hey everyone, I'm hoping someone can help me solve my issue with my Aspire Switch 500gb HDD.
I bought a refurbished SW3-013 a couple weeks ago and have not been able to access the 500gb HDD since the start. I have attempted several different ways of troubleshooting, with no success. I have updated the BIOS version and installed mode change indicator, the BIOS version is now the correct version but nothing else has changed. I have reinstalled quick access and nothing has changed. I'm not sure what else to do. I have included pictures that will hopefully be helpful. Thank you!
Quick Access shows the disk is not paired
Manage > Disk Management shows the HDD is unallocated and asks to Initialize Disk
No matter which option I choose it always comes up with the Incorrect Function Error
System Information and BIOS version
System Information
System Summary > Storage Disks...not sure if any of this is relevant
More disk info
Not sure if this is relevant
FAQ & Answers
if you right click it on disk management and choose to format?
windows logo key + x
click on command prompt admin
on command prompt type
diskpart
list disk
select disk x (x is the number of the 500GB)
format
create partition primary
select partition 1
active
format fs=ntfs
assign letter=D