Qualcomm Atheros QCA61x4 Wireless Network Adapter problem (Aspire V 15 Nitro - Black Edition)

The Qualcomm Atheros QCA61x4 Wireless Network Adapter of my laptop have gone wrong for some time. My laptop couldn't detect any wireless networks at all. At first, I managed to fix this problem by uninstall it and then scan for hardware changes in Device Manager, it used to work normally again. However, this method doesn't work anymore recently. So I tried to uninstall it and replace it with another Network Adapter which I downloaded from Acer official website, somehow, the problem was solved. BUT same problem happens again now. I wonder whether this is a serious problem that I have to send my laptop to technician for repair...Is there anything I can do to fix it by my own?

FAQ & Answers

  • JackEJackE ACE Posts: 31,053 Trailblazer

    If it's still within the warranty period, you should contact Acer service without delay. Jack E/NJ

    Jack E/NJ
  • ShwuHanShwuHan Member Posts: 5

    It isn't under warranty anymore:'(

    anyway thanks for your replySmiley Happy

  • JackEJackE ACE Posts: 31,053 Trailblazer

    When connected, have you tried to let Win10 automatically search for the best or updated driver in Device Mgr? Jack E/NJ 

    Jack E/NJ
  • ShwuHanShwuHan Member Posts: 5
    Yes, I did, already up to date. Btw my pc is running Windows 8.1.
  • JackEJackE ACE Posts: 31,053 Trailblazer

    >>>Btw my pc is running Windows 8.1. >>>

     

    Then do you recall ***approximately*** how long after you got the machine did the adapter start exhibiting this intermittent behavior? Jack E/NJ

    Jack E/NJ
  • ShwuHanShwuHan Member Posts: 5
    Maybe around one year...
  • JackEJackE ACE Posts: 31,053 Trailblazer

    OK. Have you considered trying to REFRESH your Win8.1 installation from the hidden recovery partition on your HDD? This might help to rule out a wifi hardware issue. If not, please refer to the video link below on how to do it. It may help to clear up any operating system file corruption that might be responsible for this behavior. Jack E/NJ

     

    https://www.youtube.com/watch?v=XvFRTfFGCgY

     

     

    Jack E/NJ
  • ShwuHanShwuHan Member Posts: 5

    Alright, I'd try it. Thank you so much.

Sign In or Register to comment.

Who's Online1K

AnneS
AnneS
BaconOnes
BaconOnes
billsey
billsey
brnunes
brnunes
Chamuskara
Chamuskara
DonSerrucho
DonSerrucho
hummyhum
hummyhum
jdragao
jdragao
larryemma00
larryemma00
Leostat
Leostat
lizzie28
lizzie28
Luquiverio
Luquiverio
Masteruniversal
Masteruniversal
NaluF
NaluF
RX2071
RX2071
sebasellol
sebasellol
spychs0
spychs0
tadekm
tadekm
ThatIcyPolarBear
ThatIcyPolarBear
xapim
xapim
Xphuzz
Xphuzz
zZIGORZz
zZIGORZz
+1K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos