image

Qualcomm Atheros QCA61x4 Wireless Network Adapter problem (Aspire V 15 Nitro - Black Edition)

The Qualcomm Atheros QCA61x4 Wireless Network Adapter of my laptop have gone wrong for some time. My laptop couldn't detect any wireless networks at all. At first, I managed to fix this problem by uninstall it and then scan for hardware changes in Device Manager, it used to work normally again. However, this method doesn't work anymore recently. So I tried to uninstall it and replace it with another Network Adapter which I downloaded from Acer official website, somehow, the problem was solved. BUT same problem happens again now. I wonder whether this is a serious problem that I have to send my laptop to technician for repair...Is there anything I can do to fix it by my own?

FAQ & Answers

  • JackEJackE ACE Posts: 30,285 Trailblazer

    If it's still within the warranty period, you should contact Acer service without delay. Jack E/NJ

    Jack E/NJ
  • ShwuHanShwuHan Member Posts: 5

    It isn't under warranty anymore:'(

    anyway thanks for your replySmiley Happy

  • JackEJackE ACE Posts: 30,285 Trailblazer

    When connected, have you tried to let Win10 automatically search for the best or updated driver in Device Mgr? Jack E/NJ 

    Jack E/NJ
  • ShwuHanShwuHan Member Posts: 5
    Yes, I did, already up to date. Btw my pc is running Windows 8.1.
  • JackEJackE ACE Posts: 30,285 Trailblazer

    >>>Btw my pc is running Windows 8.1. >>>

     

    Then do you recall ***approximately*** how long after you got the machine did the adapter start exhibiting this intermittent behavior? Jack E/NJ

    Jack E/NJ
  • ShwuHanShwuHan Member Posts: 5
    Maybe around one year...
  • JackEJackE ACE Posts: 30,285 Trailblazer

    OK. Have you considered trying to REFRESH your Win8.1 installation from the hidden recovery partition on your HDD? This might help to rule out a wifi hardware issue. If not, please refer to the video link below on how to do it. It may help to clear up any operating system file corruption that might be responsible for this behavior. Jack E/NJ

     

    https://www.youtube.com/watch?v=XvFRTfFGCgY

     

     

    Jack E/NJ
  • ShwuHanShwuHan Member Posts: 5

    Alright, I'd try it. Thank you so much.

Sign In or Register to comment.

Who's Online1.4K

3464mustang
3464mustang
Acer-Blayn
Acer-Blayn
Acer-Ingrid
Acer-Ingrid
Acer-Jose
Acer-Jose
AltamashMK9
AltamashMK9
Arun06S
Arun06S
ColBrad29
ColBrad29
DENUWAN
DENUWAN
Easwar
Easwar
egug
egug
egydiocoelho
egydiocoelho
faysal71
faysal71
grosstraktor
grosstraktor
JackE
JackE
Jon_Andrade
Jon_Andrade
jumbo_ac
jumbo_ac
Kno63
Kno63
Leobezerra
Leobezerra
LuckySoares
LuckySoares
mjm78
mjm78
Neilskyie
Neilskyie
paulinep
paulinep
Rhyno04
Rhyno04
SlickFoal
SlickFoal
System
System
YARU45983
YARU45983
Zecke
Zecke
+1.4K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos

Member Highlight

We are honored to have Leostat in the Acer Community. With their dedication, support and effort, Leostat has become one of the main collaborators. On behalf of our Acer Community Team and all of our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 2029

Total Points:6682

Total Accepted Answers: 253