New Switch Alpha 12 w Windows 10 crashes Netgear 49 router

marilenamarilena Member Posts: 7

Tinkerer

Just got a new Switch Alpha 12 i5. When I first connected to a Netgear 49 router I had stop and go wifi. After a few minutes the router crashed. I figured it was just a fluke so I restarted the router and was able to connect but only for about half the time before the router crashed again. My phone (LG Nexus 5x) had zero problems with wifi until the laptop connected to the router. I tried restarting the router a few more times and the length of time the laptop could stay connected to the router decreased significantly each time before it would crash again. I tried restarting the laptop, checked the driver, no such luck. I turned off the setting that allows the computer to turn off wifi when conserving energy.

 

Any ideas? Thanks!

 

 

FAQ & Answers

  • Peter604Peter604 Member Posts: 10

    Tinkerer

    Hi! 

     

    Can you check your Event Viewer, under Windows Logs -> System  ?

     

    Look for errors.   I had WHEA errors and which was causing internet issues on the Switch 12 and also my entire home internet (routers)!!!

     

    When the WHEA issues were stopped, my home network also stabilized!

    Of course, my 1st solution was incomplete (reinstall Windows 10).

    If you do have similar WHEA events, follow the last post that I did.

     

    Peter

     

Sign In or Register to comment.

Who's Online1.1K

Acer-Samuel
Acer-Samuel
Aniketsingh302000
Aniketsingh302000
ArnLay67
ArnLay67
AzBoss
AzBoss
bibitou
bibitou
brummyfan2
brummyfan2
Dancin51
Dancin51
Darby_kr
Darby_kr
Gamer3301
Gamer3301
Ghailene
Ghailene
GpTriolet
GpTriolet
JackE
JackE
jrronzani
jrronzani
Laurertan
Laurertan
Marcotepxd
Marcotepxd
Masquirrel
Masquirrel
NekoYami494
NekoYami494
PauloD
PauloD
rafaelsoaresbr
rafaelsoaresbr
sonia_c
sonia_c
STANZMAN
STANZMAN
votali1921
votali1921
ynwa1227
ynwa1227
+1.1K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers