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New Switch Alpha 12 w Windows 10 crashes Netgear 49 router

marilenamarilena Member Posts: 7

Tinkerer

Just got a new Switch Alpha 12 i5. When I first connected to a Netgear 49 router I had stop and go wifi. After a few minutes the router crashed. I figured it was just a fluke so I restarted the router and was able to connect but only for about half the time before the router crashed again. My phone (LG Nexus 5x) had zero problems with wifi until the laptop connected to the router. I tried restarting the router a few more times and the length of time the laptop could stay connected to the router decreased significantly each time before it would crash again. I tried restarting the laptop, checked the driver, no such luck. I turned off the setting that allows the computer to turn off wifi when conserving energy.

 

Any ideas? Thanks!

 

 

FAQ & Answers

  • Peter604Peter604 Member Posts: 10

    Tinkerer

    Hi! 

     

    Can you check your Event Viewer, under Windows Logs -> System  ?

     

    Look for errors.   I had WHEA errors and which was causing internet issues on the Switch 12 and also my entire home internet (routers)!!!

     

    When the WHEA issues were stopped, my home network also stabilized!

    Of course, my 1st solution was incomplete (reinstall Windows 10).

    If you do have similar WHEA events, follow the last post that I did.

     

    Peter

     

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