E5-575G-53VG actual processor different than that advertised

Hi!

I bought my E5-575-53VG from Amazon last Black Friday. The page listed the laptop (as still does as of now) as having the i5-6200u clocked at 2.3GHz. Acer's website says the same. The sticker on the laptop itself says that it has the i5-6200u, however system properites seem to show it has the newer i5-7200u clocked at 2.5GHz.

How is this possible?

FAQ & Answers

  • brummyfan2brummyfan2 ACE Posts: 23,145 Trailblazer

    Hi,

    It happens, they might have run out of i5-6200u and installed the newer i5-7200u.

  • laurent_14laurent_14 ACE Posts: 9,848 Trailblazer

    Hi ntseven,

     

    Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten. You'll find it with Acer Care Center.

    France
  • ntsevenntseven Member Posts: 2

    It's NXGHGAA001

  • laurent_14laurent_14 ACE Posts: 9,848 Trailblazer

    @ntseven,

    Thanks. It's the right P/N. As brummyfan2 said: They might have run out of i5-6200u...

    France
  • CyberdogCyberdog Member Posts: 5

    See my post here.

     

    The 53VG did start with the 6200U, but the new model E5-575G-57D4 has the 7200U upgrade. Apparently the last of the 53VGs got the 7200U.

     

    Aren't we luckY? Yes!

     


    ntseven wrote:

    Hi!

    I bought my E5-575-53VG from Amazon last Black Friday. The page listed the laptop (as still does as of now) as having the i5-6200u clocked at 2.3GHz. Acer's website says the same. The sticker on the laptop itself says that it has the i5-6200u, however system properites seem to show it has the newer i5-7200u clocked at 2.5GHz.

    How is this possible?


     

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