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Aspire E15 E5-571G keyboard wrong characters

hi all...i have some problems wi th my keyboard

 

it happen when i want to type g it becomes 6g and h become 8h...had to use ext.keyboard for my daily use and it burden because i had to carry all the way i go

 

hoping for some solution from all of you...

FAQ & Answers

  • brummyfan2brummyfan2 Posts: 10,921ACE Trailblazer

    Hi,

    Try reinstalling the Keyboard driver, go to Device manager, expand Keyboards, highlight Standard PS/2 keyboard and right click, select Properties, go to Driver tab and uninstall, reboot and let Windows install the driver. HTH.

  • Alim1Alim1 Posts: 4Member
    already done that....same problem still occur
  • TrukntiggerTrukntigger Posts: 256Member Mr. Fixit

    You have debris of some type under keys. Get some canned air duster and work it from center left and center right to clear out. Should resolve once the object is dislodged. Most likely something electrically conductive.

  • Alim1Alim1 Posts: 4Member

    hmm...will try..but if that also dont solve...what i had to do?

  • brummyfan2brummyfan2 Posts: 10,921ACE Trailblazer

    Hi,

    Try switching to different language, for example, switching to US English/Chinese or any combination for testing purposes, you can switch back to your own preference latter on.

    Capture.JPG

  • Alim1Alim1 Posts: 4Member

    nothing happen...now feeling frustrated..

     

  • brummyfan2brummyfan2 Posts: 10,921ACE Trailblazer

    Hi,

    Get help from Acer Service centre in your region, they might be able to resolve your problem.

    https://www.acer.com/ac/en/MY/content/highpoint-service-centers-location

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