image

Why does my brand new laptop take 5 tries to turn on and stay on?

My husband bought me a laptop a little over a week ago to start college online. Ever since I opened the box it came in, the laptop has a very difficult time turning on. It will light up, say Acer, then make a click noise and the screen turns black. This happens about five times, then finally, turns on and stays on. This happens every time, no matter if the computer is plugged in or fully charged, or partially charged. I don't know what to do and WE LOST THE RECEIPT so we can't return it. Oh and I live in Germany. HELP!!!

Best Answer

  • SierraRSierraR Member Posts: 4
    Answer ✓

    I figured out the issue! I'm going to sound really dumb, but I've been holding down the power button while getting it to turn on. Turns out, all I have to do it tap the power button and it turns right on. Thank you so much for your time and help!

FAQ & Answers

Sign In or Register to comment.

Who's Online676

Acer-Monica
Acer-Monica
Acer-Samuel
Acer-Samuel
billsey
billsey
Bob1613
Bob1613
brummyfan2
brummyfan2
CyberMetanoia
CyberMetanoia
Cyriix
Cyriix
Delay
Delay
donlboy
donlboy
ircop37
ircop37
JayWalkerLeo
JayWalkerLeo
Jose_Manuel
Jose_Manuel
LinkSlotGacor
LinkSlotGacor
MarcB
MarcB
milsabords
milsabords
Nicole2022
Nicole2022
RenanVilela
RenanVilela
rwm
rwm
unisol
unisol
wascas
wascas
+656 Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers