E5-474G-50UT intermittent freezing

WaldoC
WaldoC Member Posts: 5 New User

I've been experiencing intermittent freezing of this laptop while playing video games in either fullscreen or windowed fullscreen mode. I have been trying it in heroes of the storm and the problem is that it locks up for a full 2-3 seconds where I'm unable to do anything.

 

I have made sure it is up to date with all drivers as far as I know, and that it is running on the nvidia graphics card. Also I am using a laptop cooling pad that should be providing enough cooling for the computer.

 

Is there any app or monitoring software that can tell me what the problem exactly is, or is this a known problem with these laptops?

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