Aspire E5-473G fd file request

John_0714
John_0714 Member Posts: 4 New User
edited March 2023 in 2016 Archives

Hi, 
I'd like to request the fd file for  Aspire E5-473G laptop,
as it appears am having problems with it not displaying anything.
The tech said the bios is the issue,

I've searched on how to flash the bios but it turns out that the bios files available here:
http://www.acer.com/ac/en/ID/content/support-product/5991;-;Aspire%20E5-473G

doesn't contain the fd file.

I'd be glad to hear other options to how I can flash the bios thanks in advance!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you need to run the exe file on another PC and let unpack the files, don't start the flash process or close any error window but browse here:
    C:\Users\YOURUSERNAME\AppData\Local\Temp\xxxxxxxx.tmp
    the folder name changes from system to system, so you need to find it (hint: search by date) and copy the whole folder to desktop, inside you will find the *.FD file.

    I'm not an Acer employee.
  • John_0714
    John_0714 Member Posts: 4 New User

    I've tested this one unfortunately there were no .FD files as you can see here:

    cap.JPG

     

    So any ideas on how I can flash the bios? Smiley Sad

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    check your PM.

     

     

    I'm not an Acer employee.
  • John_0714
    John_0714 Member Posts: 4 New User

    I've tried what you've PM-ed me, sadly it didn't work.

    Any ideas why? Smiley Sad
    The system doesn't shutdown after 3-5 min or so, I've tested it for longer periods but still nothing.

    I've removed the battery to reset it as you said.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    No other ideas, since that's the official procedure.
    I'm not an Acer employee.
  • John_0714
    John_0714 Member Posts: 4 New User

    Okay Smiley Sad

    Thanks for the help anyways! Smiley Happy

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    You welcome.

    Double check the procedure and try few more times. Smiley Happy
    I'm not an Acer employee.
  • Peter_John
    Peter_John Member Posts: 2 New User
    HI! I am currently experiencing the same problem. have you already fixed it? > @IronFly said:
    > You welcome.
    >
    > Double check the procedure and try few more times.

    i am currently experiencing the same problem.. i've tried going to the temp folder but all that i found there was the .bin file and no .fd file is present. could someone please help me out. thanks!

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