Aspire 5750z-4877 not reading hard drive.

Alex5 · September 2016

Hello,

So this morning I went to turn on my computer and after it got past the acer screen it went to a black screen with a white underscore cursor and didn' t go past. The hard drive starts up when I turn it on and the hdd light is on, but just before the black screen the light flickers and turns off and the hdd stops spinning. I have no idea what to do and this is my only computer with important stuff on it. If somebody has any idea, that would be great!

Thanks

laurent_14 · September 2016

Hello,

Do you see HDD in the Information and Boot tabs in the bios setup utility?

Start your laptop
Press [F2] when you'll see the Acer logo to enter the utility

Alex5 · September 2016

Yes. I see the hdd in the boot menu.

laurent_14 · September 2016

Hello,

You should check your HDD with this tool:

Spoiler

Seatools Text V1.12 (Seatools works with any brands)

Seatools tutorial: Here

Tools and file:

1- Download the file Seatools for dos version V1.12 (Text) - ISO CD-ROM IMAGE: SeaToolsDOS112.ISO

2- Download ISO Toolkit (portable version - no install): ISOToolkit.zip

3- Download Win32 Disk Imager (portable version - no install): Win32 Disk Imager

Procedure:

1- Format your USB key with the Windows Disk Manager in FAT32.

2- Execute ISO Toolkit --> Extract image tab, you extract SeaToolsDOS112.ISO in a folder.

3- In this folder, rename SeaTools.ima --> SeaTools.img

4- Execute Win32 Disk Imager, write Image File: SeaTools.img (new one) on your usb key.

Normally, you'll find these files and folder on your USB key:

5- Boot on your USB key

6- Make Short (touch S) and Long (touche L) test only.

7- To quit the program CTRL+ALT+DEL to reboot.

There is an other diagnostic tools for:

Western Digital: Data Lifeguard Diagnostic for DOS (works with WD HDD only)

Seatools Text V1.12 (Seatools works with any brands) Seatools tutorial: Here Tools and file:1- Download the file Seatools for dos version V1.12 (Text) - ISO CD-ROM IMAGE: SeaToolsDOS112.ISO2- Download ISO Toolkit (portable version - no install): ISOToolkit.zip3- Download Win32 Disk Imager (portable version - no install): Win32 Disk Imager Procedure:1- Format your USB key with the Windows Disk Manager in FAT32.2- Execute ISO Toolkit --> Extract image tab, you extract SeaToolsDOS112.ISO in a folder.3- In this folder, rename SeaTools.ima --> SeaTools.img4- Execute Win32 Disk Imager, write Image File: SeaTools.img (new one) on your usb key. Normally, you'll find these files and folder on your USB key: 5- Boot on your USB key6- Make Short (touch S) and Long (touche L) test only.7- To quit the program CTRL+ALT+DEL to reboot. There is an other diagnostic tools for:Western Digital: Data Lifeguard Diagnostic for DOS (works with WD HDD only)