Aspire 5750z-4877 not reading hard drive.

Alex5
Alex5 Member Posts: 8 New User

Hello,

 

So this morning I went to turn on my computer and after it got past the acer screen it went to a black screen with a white underscore cursor and didn' t go past. The hard drive starts up when I turn it on and the hdd light is on, but just before the black screen the light flickers and turns off and the hdd stops spinning. I have no idea what to do and this is my only computer with important stuff on it. If somebody has any idea, that would be great!

 

Thanks 

Answers

  • Hello,

     

    Do you see HDD in the Information and Boot tabs in the bios setup utility?

    1. Start your laptop
    2. Press [F2] when you'll see the Acer logo to enter the utility
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  • Alex5
    Alex5 Member Posts: 8 New User

    Yes. I see the hdd in the boot menu. 

  • Hello,

     

    You should check your HDD with this tool:

    Spoiler

    Seatools Text V1.12 (Seatools works with any brands)

     

    Seatools tutorial: Here

     

    Tools and file:

    1- Download the file Seatools for dos version V1.12 (Text) - ISO CD-ROM IMAGE: SeaToolsDOS112.ISO

    2- Download ISO Toolkit (portable version - no install): ISOToolkit.zip

    3- Download Win32 Disk Imager (portable version - no install): Win32 Disk Imager

     

    Procedure:

    1- Format your USB key with the Windows Disk Manager in FAT32.

    2- Execute ISO Toolkit --> Extract image tab, you extract SeaToolsDOS112.ISO in a folder.

    3- In this folder, rename SeaTools.ima --> SeaTools.img

    4- Execute Win32 Disk Imager, write Image File: SeaTools.img (new one) on your usb key.

     

    Normally, you'll find these files and folder on your USB key:

     

    Image-1.jpg

     

    5- Boot on your USB key

    6- Make Short (touch S) and Long (touche L) test only.

    7- To quit the program CTRL+ALT+DEL to reboot.

     

    There is an other diagnostic tools for:

    • Western Digital: Data Lifeguard Diagnostic for DOS (works with WD HDD only)
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