Acer aspire E1 boot problems

SmallieBana
SmallieBana Member Posts: 12 New User

I have a great laptop of which i had the pleasure of using for 2 years, but today when i tried to use my laptop it seem to freeze on the windows 10 login screen. 

When connecting a external mouse and keyboard only the mouse seems to work. the keyboard seem not to work at all. I have some knowledge with computers, being an IT student so i have tried to work with the software but it seems to be closed of pretty well. i don't want to install a different kind of windows because of the possibility of losing the functions of the extra buttons.

is there any way i can get my laptop to work again for as it seems to me to be a software problem.

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