My keyboard has stopped working properly.

Northerner
Northerner Member Posts: 3 New User
in 2015 Archives

My keyboard has stopped working properly. Sometimes this occurs on startup so I cannot even log on. Sometimes I can log on and it stop working whilst using.

I have already replaced the keyboard as the one I was using was old but it has made no difference.

Any ideas?

Answers

  • Govind1801
    Govind1801 Member Posts: 19 New User

     

     

    Try reinstall keyboard driver in Device manager

     

     

     

     

    If it is Helpful Click the "Kudos" to say thanks ! If the issue resolved click on "Accept Solutio:.
     
    Note:
    While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views, Thanks
  • laurent_14
    laurent_14 ACE Posts: 10,320 Trailblazer

    Hello Northerner,

     

    1- Do you have a desktop or an AIO?

    2- Have you tried to ""Load optimazed defaults" or "Load default settings" in the bios setup utility?

    3- Have you tried to do a Clear CMOS?

    4- Do you have the same issue with a USB Flash drive or another USB device?

    5- Do you have a PS/2 keyboard or USB-PS/2 adapter? 

    France
  • Northerner
    Northerner Member Posts: 3 New User

    Hi Govind,

    Thanks for the reply. I have done that and will see how it goes and will let you know.

    Northerner

     

  • Northerner
    Northerner Member Posts: 3 New User

    Hi Laurent,

    1. I have a desktop ACER Apire XC-603.

    2. Tried that. I still cannot boot up the computer from a CD which I wanted to do to reset the computer back to a previous image (Macrium Reflect).

    3. How do I do that?

    4. No.

    5. USB.

    Thanks for that.

    I have tried reinstalling the keyboard driver which may work but why can I not boot up from a CD?

    Northerner.

  • laurent_14
    laurent_14 ACE Posts: 10,320 Trailblazer

    Hello Northerner,

     

    In the bios setup utility, check this (try one by one):

    1- F12BootMenu  [Enabled]

    2- You are probably in UEFI Boot so change in Legacy Boot and disable Secure Boot too.

    France

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