Dropped my C720P - need new touch screen glass

vampirefish · February 2015

Hi- I dropped my C720P and now need new touch screen glass. The LCD seems to be OK and from what I can find online, the front screen is the touch screen (attached to the display bezel). How do I find this replacement? I'm not having any issues finding the LCD screens (although they are all out of stock) but can't seem to find this part. I know this type of damage isn't under warranty but do have a ticket into support to see how much Acer would charge for this repair.. just curious if I have to do it on my own (also to save some $$). Thanks

sathya0403 · February 2015

Hi,

Sorry that the screen is cracked,. If you are from US/canada the cost for repair by Acer would be around $130~. if you would like to get the part & fix by youreself I hope that would be more.

vampirefish · February 2015

Thanks... I contacted Acer support and was told that the standard fee for out of warranty repair for this model is $149.99. Do you know where I can find this part (display bezel for the glass touch screen )?

billsey · February 2015

I did a Google for "acer c720p screen replacement" and found a bunch of them... Looks like the screen can be had for $40-50 and there are videos showing the process.

vampirefish · February 2015

Interesting... what I've found are the screens but not the display bezel... could you please send me a link or 2? I'm only finding the LCD screen....

billsey · February 2015

Ah, I was confused, I thought it was your touchscreen that was broken, not the bezel going around it. You'd have to contact Acer directly to get the plastic parts around the screen.

vampirefish · February 2015

Maybe I'm confusing myself .. ha ha. I watched a few videos and it looks like attached to the bezel is the touch screen... then under that is the LCD... In this video, the guy says that the LCD and touchscreen are different components and when he takes it apart, it looks that way https://www.youtube.com/watch?v=Jg3yqXdVc6c

I've tried searching for display bezel and touchscreen assembly with no luck...

billsey · February 2015

Try contacting a few of the replacement screen vendors, or vendors who offer touchscreen replacements for other Acer 11.6" screens, and see if they can get the 720P version for you. I'm guessing it's likely the same as what's used on other Acer models.