I tried to shift restart my Aspire v3 571 and it's stuck on a please wait screen.

Parbes · February 2015

Hey guys.

So basically my Acer Aspire has recently got in a mess where once started I log in and encoutner a black screen. I posted a thread about this and the instructions were to Shift and Restart my laptop. However after doing this my Laptop is stuck in a please wait animation which doesnt end if I restart or shut down my laptop. Any solutions?

philetus · February 2015

Try disabling Secure boot and see if it will boot.

Go to bios/security tab and set Supervisor password,just use 12345, go to Boot tab and disable secure boot.

To clear Supervisor password highlight it and put in password,enter, hit space bar 5 time,enter, hit space bar 5 times, enter.

Parbes · February 2015

Hi,

Thanks for the reply. But I bought my laptop refurbished and I do not know my current BIOS password hence cannot get into the BIOS.

philetus · February 2015

If you take out the memory, you'll see two contacts close together. With the power unplugged and the battery removed, short across them with something metal.It may or may not remove the pw.