I tried to shift restart my Aspire v3 571 and it's stuck on a please wait screen.

Parbes
Parbes Member Posts: 6 New User

Hey guys.

 

So basically my Acer Aspire has recently got in a mess where once started I log in and encoutner a black screen. I posted a thread about this and the instructions were to Shift and Restart my laptop. However after doing this my Laptop is stuck in a please wait animation which doesnt end if I restart or shut down my laptop. Any solutions?

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Try disabling Secure boot and see if it will boot.

    Go to bios/security tab and set Supervisor password,just use 12345, go to Boot tab and disable secure boot.

     

    To clear Supervisor password highlight it and put in password,enter, hit space bar 5 time,enter, hit space bar 5 times, enter.

  • Parbes
    Parbes Member Posts: 6 New User

    Hi,

     

    Thanks for the reply. But I bought my laptop refurbished and I do not know my current BIOS password hence cannot get into the BIOS.

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    If you take out the memory, you'll see two contacts close together. With the power unplugged and the battery removed, short across them with something metal.It may or may not remove the pw.

  • Parbes
    Parbes Member Posts: 6 New User

    Hi,

     

    I'm a bit of PC noob so I have no idea what a memory is or where to find it- same thing with where the battery is.

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Memory

     

    ACER-V3-571-5.jpg