Connecdting A1-830 to Win7 computer

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Answers

  • Aussie
    Aussie Member Posts: 11

    Tinkerer

    And another thing: someone tagged the post as "Solved". Probably the Administrator. I don't think it has been solved. Not nice the dismissal... Remove the tag please.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Aussie wrote:

    And another thing: someone tagged the post as "Solved". Probably the Administrator. I don't think it has been solved. Not nice the dismissal... Remove the tag please.


    Already sent a PM about that.


    Aussie wrote:

     

    Breaking News (!): This morning I connected the Acer to the PC and this time I cannot see one folder at all! The Fiction folder disappeared. Before I could see at least half of the sub-folders...

     

    Also, Windows could not install the drivers for CLOVERVIEW! Very weird this behaviour...

     

    Cheers!


     Not good at all both issues.

     

    Ok after checking your "hardwareIDs" i can confirm, those drivers can't match the ID, at least on "acermtp.inf".

    Now i'm checking if i can find something around.

     

    EDIT: nothing.

    the only "solution" to try, is to modify the "acermtp.inf" strings (use notepad):

     

    under both [Generic.NTx86] and [Generic.NTamd64]

     

    add:

    %GenericMTP.DeviceDesc%=DriverInstall, USB\VID_0502&PID_3603

     

    save and try to install manually again.

    i know, that's not the best solution but if it works, i can send it as fix on drivers.

    I'm not an Acer employee.
  • Aussie
    Aussie Member Posts: 11

    Tinkerer

    Thanks ironFly,

    It was a good try but it did not work. I changed the installation settings to not automatically install the drivers, edited the .INF file and did it manually but still the same. After that, a folder with 249 subfolders would display only 15 subfolders. Every day a different result.

    As I said, I use a file manager over the WiFi so I do not need it anymor but I am really curious about the fixing and of course, this would help other users.

    Thanks for your efforts.

     

    Cheers!

     

  • Acer-Brad
    Acer-Brad Administrator Posts: 349 Community Administrator

    Hi All,  the original poster of the topic marked this as solved but we agree this topic needs more discussion.  Therefore I removed the solved flag.  

This discussion has been closed.