Swift GO 14 (SFG14-71) registration issue, says my serial number is already registered.

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KunalRudra
KunalRudra Member Posts: 2 New User
edited August 9 in Swift and Spin Series

Team,
I bought this Acer Swift Go 14 (SFG14-71) laptop on 07/05/2024 from Flipkart. The box was kept packed in my parent's house in India for around a year. Today, when I tried to register this product via AcerSence, it says my serial number is already registered. Please advise.

[Edited the thread to add issue detail]

Best Answer

  • StevenGen
    StevenGen ACE Posts: 15,166 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/727951/swift-go-14-sfg14-71-registration-issue-says-my-serial-number-is-already-registered

    First, open an Acer account and register the SFG16-71 that way. If you have the same problem, then contact Acer in your country and register it that way, as its impossible that your SFG16-71 laptop has been registered before if its a brand new in the box laptop that you haven't opened and you have a purchase receipt for and proof of purchase. Good luck and hope this helps you out.

    This is what the Acer account page looks like and where you need to register your SFG16-71 laptop at Register a Product and follow the steps.

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

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