Acer Nitro 16 - AN16-41 Graphics card conflict problem!

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RobbStark
RobbStark Member Posts: 4 New User

Hello, my computer's integrated AMD and Nvidia 4050 graphics cards are constantly conflicting. When I download the AMD drivers, my computer goes black. Even without installing the AMD drivers, I'm having trouble switching between AMD and Nvidia graphics cards. The problem I'm having is that when I click on a game to play, the graphics card automatically switches from AMD to Nvidia. This causes the screen to freeze, the fans to run at full speed, and the screen then goes black. The problem isn't hardware-related because it doesn't happen all the time. Sometimes it happens, sometimes it doesn't. And I'm so sick and tired of this problem. Acer needs to find a solution. I've tried W11 Home and W11 Pro, formatting them all and again. I've updated and replaced the cards numerous times, but the problem persists. I've researched and found that many people are experiencing this issue. What should I do? I think I'll file a complaint against Acer with my country's consumer rights department. They're complaining about their indifference.

Answers

  • StevenGen
    StevenGen ACE Posts: 14,942 Trailblazer
    edited 2:34AM

    Do this and see if it works, you need to uninstall all the AMD Navi 3 graphics with up to 6 WGPs cpu graphics drivers from the AN16-41 laptop, as then the bios > Optimus will not witch to the AMD cpu graphics, as there is no drivers.

    This is how your Win-11 Device Manager should look like within your AN16-41 laptop with NO AMD cpu graphics driver installed:

    image.png

    What is happening in your Nitro AN16-41 laptops is that and if you have both the AMD cpu graphics drivers and the NVidia drivers installed, the laptop switches automatically to the lower power AMD cpu graphics to save battery and when you play games it switches to the NVidia graphics automatically and that is where the freezing and crashing happens.

    What I suggest is that you go to the bios and set the bios to the Advanced > Display mode > NVIDIA GPU only settings and only have the last RTX4050 NVIDIA game Ready driver version 577.00 installed on this laptop as then your AN16-41 will not freeze or crash and it will work perfectly with the NVIDIA RTX4050 GPU only, which is the best gpu for this laptop to work with and NOT use the AMD cpu graphics. Try that and let us know. make also sure that you have the Win-11 version 24H2 updated to the last OS build: 26100.4770 that I found that has improved the Win-11 performance too and of course the AN16-41 last bios version 1.25 installed too.

    Set your Nitro AN16-41 in its BIOS > Advanced > Display mode > NVIDIA GPU only settings

    image.png

    Note: I’ve been using a Predator Helios Neo model PHN16-71-50JG laptop for 7 months now that has the i5-13500Hx cpu/ RTX4050 gpu / upgraded ram to 64GB at 2x 32GB DDR5-4800MT/s CL40 type and this laptop has always been set in bios to only work with the Nvidia GPU only that is its RTX4050 gpu and I’ve had no problems with this laptop switching to the Intel cpu graphics, as it does NOT do that and it never ever freezes or crashes in any games that I have installed on this laptop.

    I play the following games, and these racing games I use a steering wheel controller, and they are: Assetto Corsa Competizione and Assetto Corsa EVO, Le Mans Ultimate, Forza Horizon 5, Battlefield IV, Call of Duty Black Ops 6 and Sniper 5 with the laptops keyboard and USB corded mouse and I have no problems playing these games. Also I suggest that you keep your Nitro AN16-41 at default settings and DO not install any overclocking software or undervolting overvolting like MSI etc KEEP YOUR LAPTOP AT DEFAULT SETTINGS as that works best👍!

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍