Can't access Nitrosense advanced settings or RGB, VBIOS changed after repair on AN16-42-R2EC

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WrkIUp
WrkIUp Member Posts: 13

Tinkerer

edited July 21 in Nitro Gaming

Hello people. I've known since the warranty repair that I couldn't properly access NitroSense features due to VBIOS issues.

You see from multiple technicians and pages I read that could be related to the VBIOS on my dGPU but issues is I have no idea what was the VBIOS before the warranty repair.

I'll send a picture how my NitroSense looks like

Screenshot_40.png

(To note: This only happens with few tabs like Advanced settings. I can't edit keyboard RGB lightning,or use Acer Harmony Sound feature)

And as much as that didn't concern me because the performance was the same,I am kinda curious is there truly something I could do about it?

And here's a screenshot of GPU-Z data about VBIOS and regarding info.

Screenshot_20.png

As much as I tried to look up that VBIOS I couldn't find any matches at all.
So any help would be appreciated guys.

Answers

  • StevenGen
    StevenGen ACE Posts: 14,913 Trailblazer

    The bios of your Nitro AN16-42 RTX4070 notebook gpu shown above should not be updated if Acer DOES NOT have a firmware update for the AN16-42 model in the Acer Drivers and Manuals support page for the NVIDIA RTX4070 notebook gpu, which it hasn't, so DO NOT update to any new bios version, leave the Acer oem BIOS to the existing version 95.06.33.00.0F, as and if you try to update this bios, you will brick your RTX4070 gpu.

    If the Nitro Sense doesn't work like in the caption above, insist that Acer Tech Support in your country fixes this issue, as this is a common problem with this Acer app and the Nitro laptops. Good luck and hope this helps you out.

    Note: DO NOT update to the available NVIDIA RTX4070 and the RTX4080 firmware with the NVIDIA_UEFI_Firmware_Updater_1.2-x64 tool that fixes the "graphics cards in certain motherboards that are in UEFI mode could experience blank screens on boot until the OS loads.  This update should only be applied if blank screens are occurring on boot" as you will brick your Nitro AN16-42 laptops RTX4070 gpu as this update is not for a laptop, as if that happens, the Acer 12 months standard warranty and/or any Acer extended warranty will be voided, so be aware of all this.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 5,103 Pathfinder

    Did you try to uninstall NitroSense fully (including NitroSense and NitroSense config) and reinstall afterward?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!