laptop's touchpad is not working and cant connect to WiFi after Bitlocker format to window 10

Senpaaai
Senpaaai Member Posts: 1 New User

Can somebody please help me.. my laptop's touchpad is not working and cant connect to WiFi after Bitlocker format to windows 10🥹

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,716 Trailblazer

    Hi, you mentioned 3 unrelated issues: Touchpad, Networking and Bitlocker (encryption for your hard drive) Tell us first your full laptop model and then describe the issues one by one in full detail.

  • Axxo
    Axxo Member, Ally Posts: 1,730
    edited May 16

    If your cursor will not move or your touchpad is not working at all:-

    1. Remove connected devices - Remove all devices that are connected to the system except for the power cord. This includes external keyboard, mouse, flash drives, hard drives and other peripherals.
    2. Enable/disable your touchpad - Many systems allow you to turn the touchpad On or Off by pressing a key combination. On most models it is FN + F7 or FN + F2, but could also be a different function key. The touchpad function key will be labeled with one of the images below. disable touchpad icons.png
    3. Restart your computer - Restarting your system may help your touchpad start responding again.
    4. Reset BIOS or UEFI to default settings - Some systems have touchpad settings in the BIOS/UEFI.
    5. Reinstall touchpad drivers - Missing or incorrect drivers may cause your touchpad to not work properly. You can try downloading and installing the latest driver from our Acer Drivers and Manuals page. You may need to attach an external mouse to complete this process.
    6. Restore Windows- Newer versions of Windows allow you to restore your operating system without losing your personal data. Make sure you select the option to Keep my files.

    If you can move your cursor but are having problems with cursor speed, erratic behavior or tapping and clicking:

    1. Adjust touchpad sensitivity - If your cursor is moving too fast or too slow, you can try changing your touchpad sensitivity.
    2. Disable tap to click - Accidentally making contact with the touchpad when typing can cause the cursor to jump around or leave the window.
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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • billsey
    billsey ACE Posts: 36,112 Trailblazer
    edited May 17

    Without knowing what laptop you have, we can't really help with any of those issues. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.