how can i recovery my acer nitro 5 ?

theobttam
theobttam Member Posts: 4 New User

Hi everyone,

I just reinstalled Windows on my Acer laptop and now I keep getting a blue screen with the stop code INACCESSIBLE_BOOT_DEVICE. I’ve tried several fixes already, including:

  • Pressing Alt + F10 to access recovery
  • Booting from a USB installer
  • Forcing three consecutive restarts to trigger recovery

None of these methods have worked so far. I need my laptop back up and running soon for my classes—any suggestions would be greatly appreciated!

Thanks in advance for your help,
Theo

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,629 Trailblazer

    Hi @theobttam please provide the exact model of your computer and the version of Windows installed.
    Why did I reinstall Windows?
    What type of recovery should I perform? Only via USB or should I try the Acer recovery built into the system?
    Here are the steps you can follow to resolve the problem:

    Stop error 7B or Inaccessible_Boot_Device troubleshooting - Windows Client | Microsoft Learn

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • theobttam
    theobttam Member Posts: 4 New User

    hello,

    my model is an515-58-52sp with win11 pro
    cause my storage is full

    i dont know cause i trie both but none work for me
    i use the usb but thats the msi operator usb, i tried to enter the acer recovery but it cant enter although i press alt f10 multiple time when acer icon come up

  • theobttam
    theobttam Member Posts: 4 New User

    hello,

    my model is an515-58-52sp with win11 procause my storage is full

    i dont know cause i trie both but none work for mei use the usb but thats the msi operator usb, i tried to enter the acer recovery but it cant enter although i press alt f10 multiple time when acer icon come up

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,629 Trailblazer

    Create a USB drive with the Microsoft ISO using the tool on the same page.
    Once created, insert the USB drive with the computer turned off.
    Turn on the computer and press F12 several times to access the boot options and USB selections.

    Download Windows 11

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • theobttam
    theobttam Member Posts: 4 New User
    edited May 4

    i had succed to get to win 11 set up but it didnt recognize my c and d disk, it only recognize my usb drive. how can i solve this?