Browser and Discord windows partially freezing on Acer Nitro V15

EJP207
EJP207 Member Posts: 2 New User

I got a new Nitro V15 recently, and for some reason the window for my browser and Discord partially freeze, with only small parts of the window continuing to change when I do things like scroll or change tabs. Changing the focused window (like by tabbing out and back in, or trying to take a screen shot) fixes it temporarily, and clean booting also fixes it (though using my computer on clean boot feels unpleasant for some reason). I've also noticed that it seems to get much worse at night.

The screen also occasionally fully freezes for a minute-ish but this is much rarer.

Things I've tried: sfc /scannow, updating drivers, and clean booting.

This is urgent as the warranty for the computer expires on the 31st!

Answers

  • EJP207
    EJP207 Member Posts: 2 New User

    Update: Just talked to support, updating the BIOS seemed to fix it. Also, the warranty doesn't expire on the 31st, so that's good!