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    • Why couldn't connect with Bluetooth in Acer predator helios neo 16

    Member Posts: 11

    Tinkerer
    edited March 2024 in Predator Laptops

    My laptop is predator neo 16 and

    Windows11

    I have problem with Bluetooth…Bluetooth couldn't connect with any devices😔🥹

    It only recognizes devices but couldn't connect

    I tried all possible ways…updating drivers,disable drivers, uninstall and reinstall drivers,restart bluetooth services and put it on Automatic or Manual,Restart my laptop several times,troubleshoot bluetooth and etc…

    But None of them doedoesn't work

    Please Help me🥹

    Thanks

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    Best Answers

    • ACE, Member Posts: 15,544 Trailblazer
      Answer ✓

      Why couldn't connect with Bluetooth in Acer predator helios neo 16

      Mojtaba1372

      If BT worked before just restore the system to a date before the BT connect issues occurred: Type restore in Windows11 Search box and click on "Create a Restore Point", at the top left click on "System Restore" and select a date.

    • Member Posts: 4 New User
      Answer ✓

      Why couldn't connect with Bluetooth in Acer predator helios neo 16

      Mojtaba1372

      I'm having the same issues bro, bt devices can be detected and initially connect on it but it will get automatically disconnected after, I've tried the same things you did and so far no luck

    Answers

    • ACE, Member Posts: 15,544 Trailblazer
      Answer ✓

      Why couldn't connect with Bluetooth in Acer predator helios neo 16

      Mojtaba1372

      If BT worked before just restore the system to a date before the BT connect issues occurred: Type restore in Windows11 Search box and click on "Create a Restore Point", at the top left click on "System Restore" and select a date.

    • Member Posts: 11

      Tinkerer
      edited March 2024

      Brother, I did that but it didn't worked!

    • Member Posts: 4 New User
      Answer ✓

      Why couldn't connect with Bluetooth in Acer predator helios neo 16

      Mojtaba1372

      I'm having the same issues bro, bt devices can be detected and initially connect on it but it will get automatically disconnected after, I've tried the same things you did and so far no luck

    • Member Posts: 4 New User

      OHH BRO,

      Why couldn't connect with Bluetooth in Acer predator helios neo 16

      Mojtaba1372

      HEY BRO, I FOUND THIS OUT.

      I THINK THE DEVICE WE SHOULD TRY TO CONNECT SHOULD BE BT 5.3 AND ABOVE ONLY
      Bluetooth Standard: Supports Bluetooth® 5.3 or above

    • Member Posts: 4 New User

      Why couldn't connect with Bluetooth in Acer predator helios neo 16

      Mojtaba1372

      Hey bro, I've fixed my issue. Go to Windows Button > Reset this PC. Though you might lose your important files so make sure you make a back up first. or you can try to install the Intel wireless bluetooth driver version 23.100.0.4

    • Member Posts: 4 New User
      driver.png

      This is my current driver version after I reset my PC and now it's working fine. I wont opt in for the update because i might lose my bt again. lol

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