How to fix/clean my Acer Nitro 5 AN515-55-53AG Laptop?

citylightssweetlyfig
citylightssweetlyfig Member Posts: 5

Tinkerer

So from the title,yeah i need help. It shutted down randomly while i was playing a game & having youtube playing in the background. It was random that i didn't get a chance to save the character i was creating & i thought it was because of my hard drive. That wasn't the case (good thing i saved it as a backup or i'd be crying rn). At first, i looked next to me, & saw the adapter power off (not the outlet,but the ac adapter itself just,no light & heated). I let the adapter power off a bit before turning back on the outlet power,and it's back on,but when i try to turn on my pc, it didn't turn back on,even when connecting the adapter charger back in,it didn't show a light on. I'm suspecting that it's because of overheating (and yes i have a cooling pad for underneath my pc to cool down,but it's not cooling the top where the keyboards are at). At this moment until i wake up in the morning, im using my old pc to chat & watch youtube to get it off my mind,but now im worried that my gaming pc, that i replaced the screen & modify it, im afraid that i won't be able to use it anymore,and i don't want it to be that case. So,if anyone knows why my gaming pc just randomly shut down while i was playing a game, i would like an explanation & how to fix it.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,845 Trailblazer

    Hi, not sure I understand your question, but this laptop is from May 2020, and it is time to replace the almost 5-year-old battery.

  • citylightssweetlyfig
    citylightssweetlyfig Member Posts: 5

    Tinkerer

    Update: So, i think it could be the overheating & tried connecting the ac adapter to the pc & the pc didn't come one whatsoever. At this moment, i took apart the pc to see what's physically happening. Do you think it's really the battery or something else?

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,692 Pathfinder

    @citylightssweetlyfig

    When you plug the adapter in, does it show any lights?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • citylightssweetlyfig
    citylightssweetlyfig Member Posts: 5

    Tinkerer

    @AnhEZ28 No,it does not show any light when i plug the adapter in the pc. The adapter plug works when i let it cool down,but when i tried plugging it back to the pc,it doesn't show any light nor does it turn it on. I took apart the case to see what's going on and @Puraw suggested that it might be time to replace the battery that's 5 years old by now.

  • citylightssweetlyfig
    citylightssweetlyfig Member Posts: 5

    Tinkerer

    Update: i don't know what to do. I feel overwhelmed & left the pc apart as it is. I don't know if it's the adapter or the battery in the pc itself.