AN14-41 Nvidia fails to address Advanced Optimus display mode switch issue with SteamWebHelper.exe

Kugumin
Kugumin Member Posts: 9

Tinkerer

edited January 8 in Nitro Gaming

As indicated in the title, the Acer NVIDIA driver has not yet been updated to address the Advanced Optimus issue with SteamWebHelper.exe, which prevents switching from iGPU to dGPU for GSync and related functions.To ensure an optimal user experience for Acer Nitro 14 users without the need for manual mode switching, please update the driver.Attached is a screenshot illustrating the issue.

The NVIDIA driver version is the latest one released by Acer for my model: 31.0.15.4632 (546.32).


NVIDIA website link adressing the issue - https://nvidia.custhelp.com/app/answers/detail/a_id/5526/

NVIDIA have it fixed since 551.76 driver version
Link and screenshot indicating that - https://www.nvidia.com/en-us/drivers/details/221875/

Thank you in advance for your assistance.

Best Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    Answer ✓

    @Kugumin

    The TGP is limited by the vBIOS, not the driver. You can try the new driver. If it is different from the old one, you can revert.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Kugumin
    Kugumin Member Posts: 9

    Tinkerer

    Answer ✓

    I'm sorry, but this is weird. I have Acer Nitro 14 and I know OEM driver has a limit. I'd stay with generic driver for now as it seems to give me full power of RTX4050 in my laptop. Thank you very much.

Answers