ACER Nitro ANV15-51 Battery not charging but works when charger is plugged in.

prash_menon2025
prash_menon2025 Member Posts: 3 New User

I bought an ACER Nitro ANV15-51 in Jan 2024 and exactly 1 year and 5 days it got a problem

The battery of the laptop is not getting charged even after plugging in for 3 to 5 hours.

The battery indicator is in amber state after charging for many hours.

The laptop works fine when turned on after plugging in the charger, but battery percentage doesn't increase after many hours of charging. I'm using the brick charger 135W which came along with the laptop.

If anyone has faced similar problem and resolved it, please support by sharing the solution.

Your support will be appreciated

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,968 Trailblazer

    Hi @prash_menon2025 First of all, perform a power reset and check if it is solved.

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  • prash_menon2025
    prash_menon2025 Member Posts: 3 New User

    There is no sound. It's not getting reset.

    Battery is 0%. Laptop turns on when plugged into the charger but the battery shows 0%.