Aspire5 A515-45-R73P-Battery not Working on New Laptop,it does not operate when unplugged from power

dexaller
dexaller Member Posts: 3 New User
edited December 2024 in Aspire Laptops

I purchased an Aspire 5 A515-45-R73P laptop without Windows. After installing Windows and the drivers, I discovered that the battery doesn’t work at all. The laptop does not operate when unplugged from the power outlet. The battery indicator light does not turn on or charge, and there is no option to view the battery status on the screen. The settings also show nothing.

I tried uninstalling the drivers in the system and reinstalling them, but nothing changed. The BIOS version is 108, and all settings there are default with no changes made.

What can be done in this situation?

[Edited the thread to add model name and issue detail to the title]


Answers