Predatorsense is not working plus cpu fan stopped rotating in PHN16-71

mahbubul
mahbubul Member Posts: 8

Tinkerer

edited December 2 in Predator Laptops

the app is not working at all. its not monitoring anything. can switch to differenet modes like balanced, quiet, gaming, turbo etc. gpu fan was working but as soon as the app stopped working the option for gpu fan is gone. its a mess. ive tried uninstalling then installing the latest app given in acer manual and driver downloads for my laptop model.

even the button given to switch in between different modes is not working as well

its predator PHN16-71

[Edited the thread to add model number to the title]

Answers

  • Joe_Kingsley
    Joe_Kingsley Ally Posts: 153

    Hi @mahbubul

    Please refer the below thread and check/update us:

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Chandupa_UG
    Chandupa_UG Member Posts: 3 New User

    I also have the same issue 🫠.I bought this laptop recently and it worked perfectly. but suddenly predator sense started a mess and after I restarting my lap-top, it started to work fine at the beginning. It is not working at all now since a day before. 🙂

  • mahbubul
    mahbubul Member Posts: 8

    Tinkerer

    edited December 2

    The GPU fan is working just fine. Even after I shut my laptop down multiple times, PredatorSense wasn't working. It started working after a forced shutdown.

    I tried shaking my laptop to see if the fan rotates a bit. The GPU fan does, but the cpu fan seems to be stuck or something. It doesn't move a bit. Is it because the fan is faulty or something? I do have a warranty but I guess it's void. Somehow the lid got bent a little. I don't know how this happened or when this happenedGuessss I will have to go to the shop I bought it from. Let me know if you know something. Thanks

  • StevenGen
    StevenGen ACE Posts: 12,294 Trailblazer
    edited December 3

    These are the oem Acer fans for the PHN16-71 laptop, if the lid on your laptop is bent then you have voided your Acer warranty on this laptop and all repairs will be at your own cost which won't be cheap. A cpu fan is USD 41.19 as I'd hate to think what a new motherboard is for these laptops, so be aware of all this. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍