Nitro AN515-58 LAPTOP HAS A CONNECTION ERROR IN 2.4G WIFI NETWORKS, WIFI IS LOST.

SAYLAK
SAYLAK Member Posts: 6

Tinkerer
in Nitro Gaming

I am using Windows 11 and when I try to connect to the 2.4g wifi network, it connects but after a while the network I am connected to suddenly disappears. There is no problem with my phone connection to the wifi network. I have the same problem when I try to connect to any wifi network outside of my own internet. I do not have any problems with the 5G wifi network in my house, only 2.4G wifi networks have this problem. My drivers are up to date, I even formatted, but the problem still persists.

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,359 Trailblazer
    https://community.acer.com/en/discussion/715918/nitro-an515-58-laptop-has-a-connection-error-in-2-4g-wifi-networks-wifi-is-lost

    Hi, paste this in the command prompt: ping -n 10 community.acer.com if that shows >10% lost packages and Ping >100ms average you have high latency (poor internet). You can't compare Android cellular Wi-Fi like tablets or iPhones with Windows, not related. 90% of all Wi-Fi issues are caused by outdated routers, poor services (complain to your ISP) and pre-postpaid Internet plans (capped), only 10% to the network adapter unless you have been trying to tweak your Wi-Fi with all sorts of NIC commands, reset your Windows adapter:

    reset network.jpg

  • SAYLAK
    SAYLAK Member Posts: 6

    Tinkerer
    https://community.acer.com/en/discussion/comment/1308842#Comment_1308842

    hi, I'm sorry to see you late. The wifi problem did not exist when I just bought the laptop, I have been having this problem for the last few months. I even put the format on the computer a few times, reset the Internet, but the problem was not solved in any way. It is thought-provoking that the problem that did not exist at first suddenly appeared.

  • SAYLAK
    SAYLAK Member Posts: 6

    Tinkerer
    IMG-20241119-WA0005.jpg

    hi, I'm sorry to see you late. I tried the command and I'm leaving the result as a file Oct. The problem did not exist when I just bought the laptop, I have been having this problem for the last few months. I even put the format on the computer a few times, reset the Internet, but the problem was not solved in any way. It is thought-provoking that the problem that did not exist at first suddenly appeared. Could this error be happening due to a software problem? Different brand gaming laptop can connect to the 2.4ghz wifi network that I can't connect to without problems.

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