Chromebook Model "516GE N22Q19" - how to power down?

Eleison23
Eleison23 Member Posts: 31 Enthusiast WiFi Icon
edited 8:00AM in Chromebooks

Greetings all,

Part #CBG516-1H-53TY

MoModel "516GE

N22Q19"

Tonight In Files app, I copied a 5.4GiB file with "3 seconds remaining" th3 Chromebook froze and hanged.

The keyboard doesn't respond. Power button, nope. The lights are on, but nobody's home?

I searched the chassis for a recessed reset button. Does it exist?

How.to.power down a Chromebook without using Power button?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,206 Trailblazer
    edited 6:19AM
    https://community.acer.com/en/discussion/715933/516ge-chromebook-how-to-power-down

    Hi, press Shift+Escape to open Chromes' Task Manager, click on the hanging app and click on End Process button. If no response then shut down your Chromebook by clicking the system tray in the bottom-right corner of your display and then clicking the power button.

  • Eleison23
    Eleison23 Member Posts: 31 Enthusiast WiFi Icon
    edited 9:24AM
    https://community.acer.com/en/discussion/comment/1308885#Comment_1308885

    Greeitings, Puraw! How amazing that you answered so promptly and cogently!

    Unfortunately, I'll kindly refer y'all back to my OP, where I wrote "The keyboard doesn't respond. Power button, nope. The lights are on, but nobody's home?"

    Both the keyboard and the mouse stopped responding entirely. If I could've shut down the power normally, then I would've done it with the keyboard. But the entire system was wedged, frozen, hung.

    My question was: how to power down without keyboard or mouse? Where is the recessed reset/restart button? You know, the kind you press with a bent paperclip?

    Cheers, Puraw!

  • Puraw
    Puraw ACE, Member Posts: 13,206 Trailblazer
    https://community.acer.com/en/discussion/comment/1308911#Comment_1308911

    Hi, then the only way is to press the power button for 3 seconds to abort the system.

  • Eleison23
    Eleison23 Member Posts: 31 Enthusiast WiFi Icon

    Greeitings, Puraw! How amazing that you answered so promptly and cogently!

    Unfortunately, I'll kindly refer y'all back to my OP, where I wrote "The keyboard doesn't respond. Power button, nope. The lights are on, but nobody's home?"

    Both the keyboard and the mouse stopped responding entirely. If I could've shut down the power normally, then I would've done it with the keyboard. But the entire system was wedged, frozen, hung.

    IIt is most peculiar, because my 516GE's power button is an integral part of the keyboard keys (upper right,) - is there a unique layout for y'all?

    My question was: how to power down without keyboard or mouse? Where is the recessed reset/restart button? You know, the kind you press with a bent paperclip?

    Cheers, Puraw!

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