Acer Nitro 5 - About the HDD security password which I never created.

SubashTK
SubashTK Member Posts: 3 New User
edited October 2024 in Nitro Gaming


I had installed a Toshiba Hard disk drive of 1TB on my Acer Nitro 5

laptop. The laptop was working fine but from yesterday, during boot (and the boot process is very slow) , a bios window pops up to enter the password for the HDD which I never created. It says locked and needs password to unlock. But I don't know the password. 
Toshiba model : 61J0TELHT - TOSHIBA MQ04ABF100

The SDD works fine and is unlocked. My two drives /D and /E just disappeared which were from the HDD.
I have also provided some photos too.

I have surfed the whole internet and got no solution. Please help me.

[Edited the topic title to include model number]

Answers

  • SubashTK
    SubashTK Member Posts: 3 New User

    Also, after entering the wrong password three times, it shows some key which I don't know what to do with.

  • StevenGen
    StevenGen ACE Posts: 12,677 Trailblazer
    edited September 2024

    There is a workaround for these passwords, so search the web as we cant post any bios password hacks on this community as its forbidden by Acer community EULA (End-user license agreement). Have a look on You Tube video "How to reset bios password acer laptop | Clear forgotten bios password" that is as far as I can go😁 good luck and hope you sort this annoying thing out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • SubashTK
    SubashTK Member Posts: 3 New User

    I have searched every corner of the internet and found nothing that could help me.

    This is weird, on the Bios menu under security tab, the "HDD password is " is set disabled. That's why I can't even reset the HDD password from there. Can any HDD lock itself ? Is it possible ? Or maybe some damage due to external force cause the hard drive to lock itself ?

    I could have easily repaired it but I am on my village for some months far from town.

    If anybody had same problem before, please help me to solve 🙏