After a Windows reset, keyboard/mouse not working. How do I fix it?

Jim_Hardy54
Jim_Hardy54 Member Posts: 20 Troubleshooter
edited September 29 in Gadgets & Accessories

I was told by ACER Customer Service to reset my PC to resolve an issue I was having with Defender scans. After a reset windows set up came up but my mouse and keyboard not working. Has anyone seen this before, and how do I fix it??? Thanks.

[Edited the thread to add issue detail]

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