Acer A514-52-78MD Camera not Functioning

GamezBangz
GamezBangz Member Posts: 9

Tinkerer

A few years back, my Acer A514-52-78MD Motherboard fried after 2.5 years of ownership. I decided about a month ago to invest in a new motherboard on Ebay. I swapped parts and EVERYTHING WORKS…But Camera and a Bios Flaw.

Is there a hot key I am forgetting about that enables the Camera on this Model (Seem to Recall I had to do Something to "Activate the Camera" in the Past.

I am reusing an old install but can't recall if the Camera Worked with this installation or not. I presume it did? None the less, the Camera isn't activating now but the MIC is working?

  1. Originally, the Camera was listed under "Show Hidden Devices" but I removed those drivers when Camera wasn't working / activating. I did this in an effort to "reinstall those drivers" in the event they were corrupted. I should have made note of the Camera Drivers installed but Did not.
  2. I checked Privacy Settings and Everything is Enabled in Windows 10 for the Camera. I also attempted using Windows 11 without success. Neither Windows 10 or 11 located the Camera or Drivers. Nothing Shows under Hidden Devices
  3. The camera is listed as a KS0HD06012 (CNFHH6221004970LH). I've checked the cable to the camera (Took off LCD Bezel) and the cable is properly seated. Obviously, the cable shares a connection with the Camera + LCD, so the Cable must be working to be powering the LCD. However, the cable to the Camera (May?) be faulty I guess? Although, The Mic to Record Works on Laptop. I believe Mic is Built into Camera?
  4. I am Getting NoCameraAreAttached Error in "Camera App" and NOTHING for the camera shows under Device Manager Now.

    I have tried Numerous Drivers without Success. Any Guidance here is appreciated. I already read through this forum extensively and had ZERO LUCK. It seems to be a VERY COMMON issue that Acer has No Specific Driver and People can't get their camera to work.

Obviously, If this is software versus a hardware failure, I'd rather not be throwing money and parts to replace cable + camera.

Any help / guidance is appreciated before I traverse the replacing hardware step, with NO GUARANTEES that fixes of course.

Best Answer

  • StevenGen
    StevenGen ACE Posts: 11,936 Trailblazer
    Answer ✓

    Acer does not provide drivers for the cameras of these laptops, if your camara dosent work then its the camara that is faulty inside as Windows Update should update the missing driver and make the camera work.

    The below caption are the cameras that were fitted to the Aspire A514-52 so and unfortunately you need to change the camera in the laptop if you want an internal camera or get and use an external camera that would be allot simpler and easier to setup.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • StevenGen
    StevenGen ACE Posts: 11,936 Trailblazer
    Answer ✓

    Acer does not provide drivers for the cameras of these laptops, if your camara dosent work then its the camara that is faulty inside as Windows Update should update the missing driver and make the camera work.

    The below caption are the cameras that were fitted to the Aspire A514-52 so and unfortunately you need to change the camera in the laptop if you want an internal camera or get and use an external camera that would be allot simpler and easier to setup.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Axxo
    Axxo Member, Ally Posts: 701

    Try these troubleshooting steps:-
    Click the Start button and select Settings. On the left sidebar find and go into Privacy & Security. Scroll down on the right side to “App permissions” to find Camera and click it. Toggle Camera access to enable or disable the camera. Try disabling it and enable again.

  • GamezBangz
    GamezBangz Member Posts: 9

    Tinkerer

    Already did that numerous times. Researched the threads to death here before posting, as a last chance "Hail Mary".

    I'll order another camera.

  • GamezBangz
    GamezBangz Member Posts: 9

    Tinkerer

    The first model listed is the camera used in my system. I see some newer model Acer laptops also utilized the 6.012 model, too. I'll grab one of those cameras, as I presume them to be cross compatible.

    I already swapped out the motherboard as it fried years ago after 2.5 yrs of ownership. I'll swap out the camera. Hopefully all works thereafter.

    Laptop is light and portable versus my laptop I replaced it with so would be nice to have working even if its dated.

  • GamezBangz
    GamezBangz Member Posts: 9

    Tinkerer

    Just an update. Ordered another Webcam. Swapped it out. Everything works. Thanks again for everyone's guidance.