PH315-54-74FG Plugged In But Battery Not Charging
*My First Post - Re-posting since it didn't seem to post the first time
Bought this system new last November (Nov 2023)
Haven't had any issues with it, but the last few weeks I've noticed the Orange Battery Light remaining Static and not charging the battery like it used to.
The battery keeps draining, despite the fact that I never run the system unplugged from AC and the Battery Icon in the Taskbar shows the battery is being charged and reports the system as Plugged in.
Right now the Battery is at 87% with the Orange Light Steady/On and the Blue power light On; nothing is flashing and never has.
After reading a reply from Support Here: https://community.acer.com/en/discussion/680779/predator-helios-300-ph315-54-not-charging-plugged-in-after
I purchased a new 230W AC Adapter from Amazon Here: https://a.co/d/65nysn9
The new adapter works fine, but my battery still isn't charging. The Orange Light is constantly on but the Battery isn't filling/increasing in charge. Little by little the battery is slowly draining.
I have also tried fixing the issue by Updating the Battery Drivers; Windows11 just installed the same old drivers from 2006 and this didn't help.
I then tried an Internal Battery Reset by pushing the Power Button as instructed here: https://community.acer.com/en/kb/articles/75-acer-internal-battery-reset
The Internal Battery Reset didn't work; unless I did it wrong, but I don't see how I could have. I was unsure as to whether the system needed to be On or Off, so I shut down the system and then did the Internal Reset.
I also looked for a Battery Pinhole so I could try to reset the battery that way, but couldn't find one.
So now, I'm wondering if there is anything else I should try to fix this issue. I'd really hate for the battery to drain to 0%.
Many Thanks in Advance :)