Window Defender User interface or Dashboard? In Win11, can't bring up the Defender UI?

Jim_Hardy54
Jim_Hardy54 Member Posts: 20 Troubleshooter
edited July 13 in Windows 11

New to Win11 here, and I can't bring up the Defender UI? (I have deleted McAfee and do not have a 365 account) Is there a way to get the dashboard to show up so that I can run scans on my schedule? Thanks in advance.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,421 Trailblazer
    https://community.acer.com/en/discussion/708958/window-defender-user-interface-or-dashboard

    Did you uninstall the McAfee AV program with the proprietary McAfee uninstaller to be downloaded from McAfee's site? If not, it will still be running at the background in the Windows registry. To automatically scan with MS Defender, you have to enable Maintenance (see picture):

    maintenance.jpg

    If you still don't see the blue Windows Security shield icon at the right side of Taskbar, enable that icon in Taskbar settings:

    Taskbar icons.jpg

    If still no Defender Dashboard you have to reset Windows Security as McAfee disabled it:
    Press the Win + Q keys and type powershell.
    Right click on PowerShell and run it as administrator.
    Copy and paste the code below.
    Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Hit the Windows key and type Defender. That should be a quick way to get Windows Security open. Click then on the antivirus section and you should see everything you need there. No need to do anything special…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jim_Hardy54
    Jim_Hardy54 Member Posts: 20 Troubleshooter
    https://community.acer.com/en/discussion/comment/1285829#Comment_1285829

    I used both uninstallers, (App and Advisor). Defender is scanning like normal, (ie I get notified that nothing was detected…) I'm a little gun shy to do the Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage

  • Jim_Hardy54
    Jim_Hardy54 Member Posts: 20 Troubleshooter

    I did the power shell Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage

    Still unable to get to the dashboard like it was on WIN 10? (run scans quick/full/offline etc…

  • StevenGen
    StevenGen ACE Posts: 12,174 Trailblazer
    https://community.acer.com/en/discussion/comment/1286083#Comment_1286083

    The easiest way is to go to search and type in Security as Windows Security comes up like in the cation below and then go to Virus & threat protection as then you can do a scan..

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Puraw
    Puraw ACE, Member Posts: 13,421 Trailblazer
    edited July 13
    https://community.acer.com/en/discussion/comment/1286083#Comment_1286083

    If you don't get Defender's Dashboard this means McAfee is still "lurking" in Windows registry blocking Windows Defender Dashboard, the only way is editing the registry deleting all the McAfee references (not recommended) or downloading the MCPR tool from the McAfee website. Another possibility is that there is an active group policy blocking Dashboard set by whoever installed your Windows OS. Ignore talk that Windows Uninstaller will remove everything, it does not. When you click on the Windows security shield on taskbar You should see this when Windows Security is running OK and when you click on Device security you should get the second screen all with green check marks.

    Dashboard.jpg
    security.jpg

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    This is the dashboard for Windows 11:

    image.png

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jim_Hardy54
    Jim_Hardy54 Member Posts: 20 Troubleshooter
    https://community.acer.com/en/discussion/comment/1286255#Comment_1286255

    Yeah, I got nothing like that… I'm going to get the MCPR tool and try again.

  • Jim_Hardy54
    Jim_Hardy54 Member Posts: 20 Troubleshooter
    edited July 23

    Ran the MCPR tool and restarted PC, (still not able to display the Defender User Interface dashboard?) Sorry I didn't reply earlier, (notifications were all in spam folder)

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    So when you go to the security settings you don't see the virus & threat protection section at all, or you see a different UI when you select that?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jim_Hardy54
    Jim_Hardy54 Member Posts: 20 Troubleshooter
    https://community.acer.com/en/discussion/comment/1287000#Comment_1287000

    I get the no actions needed screen, but not the screen that allows you to run scans…

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Try resizing the window larger, sometimes they hide sections when the window is too small.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jim_Hardy54
    Jim_Hardy54 Member Posts: 20 Troubleshooter
    https://community.acer.com/en/discussion/comment/1287391#Comment_1287391

    I tried that already, I can only guess that my issue is normal for the version that ACER installed, (McAfee trial/Office 365 trial) I guess I'm gonna have to live with it, Thanks…

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    The trials should have nothing to do with the way Windows works, and Defender is part of Windows. You should see the same window as I show…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jim_Hardy54
    Jim_Hardy54 Member Posts: 20 Troubleshooter

    I agree, and perhaps I will be updated someday? The only other thing that I can think of is that i have a version that for some reason this was left out?

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    What do you see when you are in that window? Take a screen shot and share it…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jim_Hardy54
    Jim_Hardy54 Member Posts: 20 Troubleshooter
    https://community.acer.com/en/discussion/comment/1287662#Comment_1287662
    Screenshot 2024-06-26 074745.png

    It appears my PC was set up with group policies through an ACER IT ADMIN?

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Did you purchase your computer through a retail outlet, or was it provided by a company? Is it running Windows Home or Windows Pro? Acer doesn't do anything to set security options like that unless it's a version specific to a corporate customer.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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