acer aspire c22 865. It doesn't turn on

Raffamf
Raffamf Member Posts: 3 New User
edited March 25 in All-In-One PCs

Hi. I have the problem acer aspire c22 865.

It doesn't turn on and I don't have schematic to look at what the problem is and recognize components.

[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    When you press the power button, does the power symbol just above it light up at all? If not, do you have a way to test the power supply? It should be providing 19V at 45W…

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  • Raffamf
    Raffamf Member Posts: 3 New User

    Hi, how are you? The computer doesn't turn on the light or do anything. What's more, I already took out a mosfet that was shorted and changed it for another one of the same model but it went short again and I took it out. Well I need to make some measurements but without the schematic it gets complicated.

    Sabes donde puedo conseguir uno o el boarbiw?

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    Yes, if you are blowing MOSFETs then there is something else wrong. You might just look into the cost of a used motherboard… There are two different motherboard for the 865 models:

    But the 860 models use the same form factor:

    The issue there is the 860 has a 7th gen motherboard, unless it's marked as a KBL-R, so doesn't support Windows 11, the 865 and the KBL-R uses an 8th gen and does support Windows 11. The difference between the two part numbers (I believe) is one has an i3 and the other an i5 soldered in.

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  • Raffamf
    Raffamf Member Posts: 3 New User

    hi billsey thank you very much for your help. I am interested in the schematic to follow the line and measure the components that are connected to that mosfet since I look and the board is somewhat expensive.

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    Acer doesn't publish schematics anywhere that I know of…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.