Acer AN517-42 Headset MIC NOT WORKING I cannot connect an external mic as a mic.

SabroNN
SabroNN Member Posts: 7

Tinkerer

edited February 2024 in Nitro Gaming

Hello, I have an

laptop and it has a headset jack with a headset logo as the jack input. I have a Razer Kraken Multiplatform and when I plugged this headset into the single jack input in my old case, both the mic and the headset worked, but it does not work on the laptop. I've been trying for days, I tried every driver, I tried it without a driver, there is no selection as Headset on the Realtek Audio Console, I will specify it in the attachment for audio devices, it only comes out that way and in the same way, I have a Bluetooth headset and when I connect it, the mic sound comes from the laptop's own mic, just like the Razer, no matter what I do, I cannot connect an external mic as a mic. It supports it in hardware, but it does not disappear, there is a problem in the software.

[Edited the thread to add issue detail]

Answers