I have A NITRO AN5 15-58 RTX 3060 GPU Why Acer don't Update their Own Drivers ?.

23206187934
23206187934 Member Posts: 10

Tinkerer
edited January 31 in Nitro Gaming

my Question Is Why Am I Offered Intel Driver For ARC , But A Warning Is There About Contacting Acer about Their Driver Updates As Intel Will Overwrite OEM Drivers. Why Are There No Drivers for Acer OEM Drivers. Since Intel Will Overwrite Acers OEM Drivers I Find This A Bit crazy , Why Don't Acer Have their Own Driver Updates as The care Centre Has Not Had 1 Update For my PC . Explain Please Why Acer don't Update their Own Drivers ?. Apart From Checking Battery Etc There Is Nothing Why?

[Edited the thread to add issue detail]

Best Answers

  • Puraw
    Puraw ACE, Member Posts: 13,359 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/699734/i-have-a-nitro-an5-15-58-rtx-3060-gpu

    Contrary to what others are posting in this community I recommend refraining from downloading and installing any 3rd-party drivers on an Acer PC and don't rely on Acer Care Center (and don't use Battery charge limiter apps) IMO, ACC does not work properly in W11. Don't worry if you see drivers with older dates on the Acer Support site for your model. "If it ain't broke don't fix it". Enable Advanced Optional Updates in Windows "Check for Updates" app, and when firmware/BIOS is offered you can accept that as it was released by Acer but be very wary of driver or unknown devices updates being offered.

  • Puraw
    Puraw ACE, Member Posts: 13,359 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1256615#Comment_1256615

    Generally speaking, it is safe to assume that drivers offered (other than during a reset or clean install) as optional updates by Windows are safe to accept but I had some drivers offered for USB devices I may have used in the past and arbitrary Intel updates (MEI, etc.) that I later had to uninstall because of issues.

  • StevenGen
    StevenGen ACE Posts: 12,142 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/699734/i-have-a-nitro-an5-15-58-rtx-3060-gpu

    If you have the Acer oem Intel graphics drivers then windows update will update them, as they are old, if you want the latest Intel drivers then install the Intel® Driver & Support Assistant scan but both the Acer Intel drivers and the Intel graphics drivers will be changed no matter what to whatever windows update has as a latest Intel driver for your laptop, its not the same with NVidia as the NVidia graphics only gets installed when you do a clean install of windows by windows update. This is what I've found happens with my Nitro AN515-58 over the last 2 years, whch should be happening with your AN515-58 also, run the latest Intel, NVidia drivers as you don't have an AMD system which allot worse with drivers that are giving users problems. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1256604#Comment_1256604

    Cheers Mate straight Forward & To The Point , Well answered .Don't Think Acer Really Do Anything. Leave It up to Others. my First Acer, Other OEM's Actually Have Support . Cheers Mate .

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1256631#Comment_1256631

    Yea I Install Offered Windows 11 Drivers (Optional As Well) I Well Understand About Nvidia Drivers , Seems To me That ACER Don't Bother Except For BIOS /Firmware That's About It So It Seems. My next Purchase I Think May Be Another Build As This Is the First acer , Probably Last? . Cheers Mate For Your Response It's What I'd Thought Myself. Looking For Some confirmation . Thanks

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1256604#Comment_1256604

    About The Battery , After Monthly Updates From Microsoft They Tend To Reset or Change Settings Back to the Way They Want Them As Far as I Have Noticed. You (not You Personally) Need To Use Workarounds To Keep Things From Resetting . Thanks For Your Answer . But Since ACER Don't Seem To Have Updates Even Through Their Care Centre (Not 1) I Tend To Just Use Windows Updates & Drivers. Thanks Mate Well Answered.

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,359 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/699734/i-have-a-nitro-an5-15-58-rtx-3060-gpu

    Contrary to what others are posting in this community I recommend refraining from downloading and installing any 3rd-party drivers on an Acer PC and don't rely on Acer Care Center (and don't use Battery charge limiter apps) IMO, ACC does not work properly in W11. Don't worry if you see drivers with older dates on the Acer Support site for your model. "If it ain't broke don't fix it". Enable Advanced Optional Updates in Windows "Check for Updates" app, and when firmware/BIOS is offered you can accept that as it was released by Acer but be very wary of driver or unknown devices updates being offered.

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    https://community.acer.com/en/discussion/comment/1256604#Comment_1256604

    OHello! The manufacturer acer only optimizes the drivers provided by Intel, NVidia and AMD. Drivers provided by Intel are compatible with the device.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • Puraw
    Puraw ACE, Member Posts: 13,359 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1256615#Comment_1256615

    Generally speaking, it is safe to assume that drivers offered (other than during a reset or clean install) as optional updates by Windows are safe to accept but I had some drivers offered for USB devices I may have used in the past and arbitrary Intel updates (MEI, etc.) that I later had to uninstall because of issues.

  • StevenGen
    StevenGen ACE Posts: 12,142 Trailblazer
    Answer ✓
    https://community.acer.com/en/discussion/699734/i-have-a-nitro-an5-15-58-rtx-3060-gpu

    If you have the Acer oem Intel graphics drivers then windows update will update them, as they are old, if you want the latest Intel drivers then install the Intel® Driver & Support Assistant scan but both the Acer Intel drivers and the Intel graphics drivers will be changed no matter what to whatever windows update has as a latest Intel driver for your laptop, its not the same with NVidia as the NVidia graphics only gets installed when you do a clean install of windows by windows update. This is what I've found happens with my Nitro AN515-58 over the last 2 years, whch should be happening with your AN515-58 also, run the latest Intel, NVidia drivers as you don't have an AMD system which allot worse with drivers that are giving users problems. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    https://community.acer.com/en/discussion/comment/1256604#Comment_1256604

    Cheers Mate Acer Seem To Have No Support At all Their Care Centre Seems To Be Just Bloatware As It Dose Nothing . again Cheers for A Clear Concise Answer.

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    https://community.acer.com/en/discussion/comment/1256631#Comment_1256631

    I Have Intel Support Windows Updates all You Have Said , Bugs Me As my First Acer , Used Others Before Which Actual OEM Support , It Was The Intel Warnings That I was Unsure About As They Say To Check ACER . Cheers Mate , Nice One.

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    https://community.acer.com/en/discussion/comment/1256631#Comment_1256631

    Its Like They Leave Everything up To Other Providers To update Their Systems . Thanks for The Clear Answer mate . Nice One

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1256604#Comment_1256604

    Cheers Mate straight Forward & To The Point , Well answered .Don't Think Acer Really Do Anything. Leave It up to Others. my First Acer, Other OEM's Actually Have Support . Cheers Mate .

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon

    Allow only Security updates Disable all other updates in Windows 10/11, only push updates after they are at least 6 months old so they have time for the bugs to be worked out. Only use Drivers Provided by Acer for the first 2 years. if you update a driver and have new issues revert to the previously used driver.

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1256631#Comment_1256631

    Yea I Install Offered Windows 11 Drivers (Optional As Well) I Well Understand About Nvidia Drivers , Seems To me That ACER Don't Bother Except For BIOS /Firmware That's About It So It Seems. My next Purchase I Think May Be Another Build As This Is the First acer , Probably Last? . Cheers Mate For Your Response It's What I'd Thought Myself. Looking For Some confirmation . Thanks

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    Answer ✓
    https://community.acer.com/en/discussion/comment/1256604#Comment_1256604

    About The Battery , After Monthly Updates From Microsoft They Tend To Reset or Change Settings Back to the Way They Want Them As Far as I Have Noticed. You (not You Personally) Need To Use Workarounds To Keep Things From Resetting . Thanks For Your Answer . But Since ACER Don't Seem To Have Updates Even Through Their Care Centre (Not 1) I Tend To Just Use Windows Updates & Drivers. Thanks Mate Well Answered.

  • 23206187934
    23206187934 Member Posts: 10

    Tinkerer
    https://community.acer.com/en/discussion/comment/1257197#Comment_1257197

    My Acer Is Not That Old Yet ,It Was More for next Gen Intel . i Must Admit I haven't Had Any Issues & I Use Optional Updates ,arc , Nvidia By Nvidia . But Since There's Nothing Really From Acer Itself Except Bios/ Firmware. Just Find It A bit Lacklustre By ACER With Their Customers , And Ive Had A Few Different Pc's Over The Years. cheers anyway . Thanks For Your Reply.

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon
    edited February 4

    ok sounds good

  • Both
    Both Member Posts: 6 New User

    KJN9000000Feb 2, 2024

    Allow only Security updates Disable all other updates in Windows 10/11, only push updates after they are at least 6 months old, so they have time for old bugs to be worked out. Only use Drivers Provided by Acer for the first 2 years. If you update the driver and I overuses, revert to the previously used driver.

  • Both
    Both Member Posts: 6 New User

    KJN9000000Feb 2, 2024

    Allow only Security updates Disable all other updates in Windows 10/11, only push updates after they are at least 6 months old so they have time for the bugs to be worked out. Only use Drivers Provided by Acer for the first 2 years. if you update a driver and have new issues revert to the previously used driver.

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