Adding second SSD on ConceptD 5 CN515-71P-78NA

My laptop model is ConceptD 5 CN515-71P-78NA.

I installed second M.2 NVMe SSD on the laptop. But it does not show the second SSD on Windows Disk Management tool. The SSD is NTFS formatted. I tried several times in case I misfitted the ssd card. But no success.

I checked startup BIOS menu. But nothing I can change.

The second slot is clearly marked as NVMe. My SSD is Samsung 500GB NVMe. So I don't see why not work.

Am I missing something here?

Thanks in advance.

Best Answers

  • StevenGen
    StevenGen ACE Posts: 12,141 Trailblazer
    Answer ✓

    The ConceptD 5 CN515-71P has SSD1 slot boot drive of PCIe3x4 and SSD2 slot of PCIe/SATA Co-lay which means that its speed is max at PCIe3x2 but a PCIe3x4 will work also at max 1500MB/s read/write speeds as these M.2 SSD drives are backward compatible. If your Samsung drive is not faulty it should work 100% in this laptop, also clean the SSD2 slot with alcohol, as it could be dirty and could be the reason why the M.2 drive is not connecting. If doing all the above does not make the laptop recognize the SSD2 M.2 SSD drive then its either the Samsung drive that is faulty or the laptop SSD2 is faulty, and then take it to Acer Tech Support or a technician in your area to analyze the laptop where the fault is. Good luck and hope this helps.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • StevenGen
    StevenGen ACE Posts: 12,141 Trailblazer
    Answer ✓

    Great, I'm glad that I've helped you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • StevenGen
    StevenGen ACE Posts: 12,141 Trailblazer
    Answer ✓

    The ConceptD 5 CN515-71P has SSD1 slot boot drive of PCIe3x4 and SSD2 slot of PCIe/SATA Co-lay which means that its speed is max at PCIe3x2 but a PCIe3x4 will work also at max 1500MB/s read/write speeds as these M.2 SSD drives are backward compatible. If your Samsung drive is not faulty it should work 100% in this laptop, also clean the SSD2 slot with alcohol, as it could be dirty and could be the reason why the M.2 drive is not connecting. If doing all the above does not make the laptop recognize the SSD2 M.2 SSD drive then its either the Samsung drive that is faulty or the laptop SSD2 is faulty, and then take it to Acer Tech Support or a technician in your area to analyze the laptop where the fault is. Good luck and hope this helps.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • oh122
    oh122 Member Posts: 3 New User

    Samsung SSD works on USB SSD enclosure. Then it should be wrong with SSD2 interface. I will clean it and retry. I bought the laptop about 3 to 4 years ago. So rust should have developed. Thanks for the help.

  • oh122
    oh122 Member Posts: 3 New User

    Yes. You were correct!

    I cleaned ssd pins and fitted again. Now it works.

    Thanks for the help again.

  • StevenGen
    StevenGen ACE Posts: 12,141 Trailblazer
    Answer ✓

    Great, I'm glad that I've helped you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍