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Acer M4 4618g Audio Driver W10 Can someone help me identify the proper audio driver associated

Member Posts: 4 New User
edited December 2023 in Legacy Desktops

Can someone help me identify the proper audio driver associated for my desktop? I have tried using the driver support page but none of the ones there work.

[Edited the thread to add issue detail]

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Answers

  • Member Posts: 4 New User

    Also to add Windows update does not find anything either.

  • ACE Posts: 35,835 Trailblazer

    I'm guessing you mean the Veriton M4618G, a desktop from 2011? What does Device Manager show for the audio devices?

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  • Member Posts: 4 New User
    edited January 2024

    Yes that is correct.

  • ACE Posts: 35,835 Trailblazer

    Right click each of those and bring up properties. Go to the Details tab and select Hardware IDs. Search using those hardware IDs for drivers. That will usually find them…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Member Posts: 4 New User

    Well after checking each one I ended up finding the audio is a Realtek ALC662. My suspicion is that the W10 22H2 update knocked out the HD audio. Prior to this everything was fine. Tried several drivers using the R2.82, R.2.81, and tried older ones just to check but to no avail.

  • ACE Posts: 35,835 Trailblazer

    If you search for Realtek ALC662 drivers you should just need to verify you are getting the right 32bit or 64bit version. It's always possible your hardware is broken as well…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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