Why PredatorSense cannot work properly on brand new system?while on reboot it usually works

digitalflashback
digitalflashback Member Posts: 5

Tinkerer

edited December 2023 in Predator Laptops

PredatorSense cannot open properly during startup, while on reboot it usually works. If it finally starts after a while it just stop working, stop responding to modifications and I cannot manage anything inside the app. I'm using on windows 11 with a Predator Helios 16. No any solution works from the internet. I cannot even identify the background services it uses for working. I cannot even know how to manually restart the background processes because all the acer services I have runs and start auto with the system and restarting / stop / start do nothing with predatorsense. Reinstall do nothing. Visual+ do nothing. Older or newer version of the app (or the system) do nothing. Should I call the local service to bring me a new motherboard or what is the next move when nothing works?

Thanks,

Dom

[Edited the thread to add issue detail]

Answers

  • blankeu
    blankeu Member Posts: 2 New User

    I also have the same laptop, predator helios 16, i also have a problem with predator sense, i cant manage anything in it. Its says it will have a mode setting once my ac adapter is plugged in but its already plugged in and charging fine.

  • digitalflashback
    digitalflashback Member Posts: 5

    Tinkerer

    Update: My predator sense just started to work normally almost everytime… I did nothing with the software itself since a while as I tried out possibly everything a human being can with no success.. Just waited to get any kind of solution or help from here (but obviuosly nothing, this site is …. ) and lived my life while it somehow just started to work normally... Only thing I updated regularly is the Windows 11. Sometimes Predator Sense is not want to launch properly at windows startup, but now it does 9 times out of 10 and then I can manage everything and anytime. I have no idea what happened, but It works now since a while way better and way more stable then before, even if I wan to manage something after x hours later after the startup (which was not possible before for me). Was it Microsoft? I don't know.. Try to update to the latest Windows and reinstall the App. Unfortunately I have no idea what's going on in the background…